BMW of Freeport

Excellent!! It was a smooth deal, they were very helpful nice people. Very honest and was helpful on being lieutenant towards my benefit in terms on what I was ab It was a smooth deal, they were very helpful nice people. Very honest and was helpful on being lieutenant towards my benefit in terms on what I was able to afford. would definitely purchase another vehicle and recommend A friend. More

A+ experience Many thanks to Carlo at BMW of Freeport for making our recent lease experience a pleasant one. Working with Carlo was a pleasure. He was very profes Many thanks to Carlo at BMW of Freeport for making our recent lease experience a pleasant one. Working with Carlo was a pleasure. He was very professional, personable, courteous and knowledgeable about the vehicle we were interested in. He made leasing a vehicle a most enjoyable experience. He was very patient in answering our questions and concerns and went the extra mile to make sure everything was in order when we picked up the vehicle. Overall, Carlo and BMW of Freeport provided a very satisfying buying experience. I highly recommend that you seek out Carlo and BMW of Freeport for your next BMW. You will not regret it! More

Amazing customer service! Alex was amazing! I knew exactly what I wanted and exactly what I wanted to pay for it, and I got just that! I had a new car in less than a day. Quick Alex was amazing! I knew exactly what I wanted and exactly what I wanted to pay for it, and I got just that! I had a new car in less than a day. Quick easy and no xxxxxxxxx. 5stars all the way! More

Great service I am happy that I had the opportunity to meet with Andrew Jean today. I had a scheduled service appointment that had me a little concerned. However, I am happy that I had the opportunity to meet with Andrew Jean today. I had a scheduled service appointment that had me a little concerned. However, Andrew was able to detect the problem immediately and explain to me thoroughly how to resolve it. He was very professional, personable and just a pleasant individual. Thank you BMW of Freeport for your continued great customer service and outstanding support. More

Great deal!! We had a great deal and pleasant experience.. Carlo is very patient and was able to offer the best deal to us. We’ve been to multiple dealers but he w We had a great deal and pleasant experience.. Carlo is very patient and was able to offer the best deal to us. We’ve been to multiple dealers but he was the one who was able to offer the best price.. More

Workers stole! My family has dealt with this service center for years. Never had an issue until last Wednesday when I brought my SUV in for service. First issue was My family has dealt with this service center for years. Never had an issue until last Wednesday when I brought my SUV in for service. First issue was my loaner vehicle which only had 400 miles on it, looked like someone just finished their breakfast in it. Crumbs all over the front seat and dried up spilled coffee on the console. Very disgusting, this is what BMW gives as a loaner! I cleaned it up my self and went about my day. Everything was fine when I picked up my vehicle, or so I thought until I got about two blocks away and realized I needed to charge my phone. I opened up my console and my duel phone charger was gone along with both charging wires for my phone and my son's iPhone. I checked the entire vehicle hoping it was just moved, but it wasn't moved it was removed!. I called the service center and was put on hold awaiting Robert Pappagallo who helped me when I brought my vehicle in. After awhile the receptionist came back on the line and told me he wasn't at his desk. I explained to her that someone removed my phone charger! I was told I would get a call back. Several hours later I did but was told that there are lots of hands going in the vehicles. I described the car charger and the two wires ( one had a blue elephant bite attached to it so it was very distinguishable). I was told I would get a call back in a couple of hours and if they couldn't locate it they would replace it. It is 4 days since this happened and I never got a call back. I had to buy a new double iPhone car charger, a Pixel charger wire and an iPhone charger wire because BMW service department has a thief, their loaners interior are dirty and ultimately BMW didn't care. They lost my business. More

Second new car of many from BMW of Freeport Kudos to BMW of Freeport and especially Alex Bocchi. This is my second BMW from Freeport and I don’t plan on going anywhere else because of Alex, Stev Kudos to BMW of Freeport and especially Alex Bocchi. This is my second BMW from Freeport and I don’t plan on going anywhere else because of Alex, Steve in Service and team. Thank you and see you soon. More

Lucia Santiago never fails!!! Lucia Santiago has been my go to for several years now. Just walked out with my 5th leased BMW -- she's efficient and always on point. In fact, she' Lucia Santiago has been my go to for several years now. Just walked out with my 5th leased BMW -- she's efficient and always on point. In fact, she's so great that every 3 years when I'm ready, I make a call to her, tell her exactly what I want -- AND IT'S DONE!!! The rest of the staff -- also exceptional!!! More

Carlo was amazing and absolute pleasure to work with As a female buyer, I felt so comfortable, respected and informed by Carlo. He took good care of me and my new car and made the car buying experience a As a female buyer, I felt so comfortable, respected and informed by Carlo. He took good care of me and my new car and made the car buying experience a pleasure. He was honest, informative and provided good advice. He explained each part of the process and prepped me of what to expect. I felt like I was dealing with a friend- that’s how comfortable he made me feel. My boyfriend accompanied me to the dealership both times I visited and he felt and said the same thing about Carlo and told me that I was in good hands. I highly appreciate Carlo and would recommend my friends and family and anyone I know who’s looking into purchasing a certified BMW. He’s a big asset to Freeport BMW. Thanks for everything, Carlo. I am one happy client. More