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726 Reviews
Driven by the pursuit of operational excellence, led by personal relationships and influenced by cutting edge technologies, our culture is the hallmark of our business. Through our drive and the expertise of each individual employee, we are passionate about providing a retail auto services of the highest quality and creating a new era of loyalty, heritage and the most comprehensive customer experience in the industry.
Every member of our staff at BMW of Freeport strives for total customer satisfaction. We make sure this is apparent in everything we do throughout the purchasing process, beginning by helping customers find the right BMW model for their needs and budget. We also take great pride in our ability to leverage the latest technologies to keep our service department top of the line, which is what should be expected from a top, authorized BMW dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 AM
Friday 7:30 PM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 726 reviews
July 21, 2021
"Friendly, knowledgeable, very clean and comfortable..."
- jade.tonyFriendly, knowledgeable, very clean and comfortable facility. Nice selection of vehicles. Felt luxurious and well taken care of. Lots of smiling employees. Good waiting areas.
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Helpful July 18, 2021
"Loved working with Giannis. He’s very attentive to..."
- Daniaandethan@gmail.comLoved working with Giannis. He’s very attentive to detail, makes you feel very comfortable and works swiftly to meet your needs. Walked out with a beautiful car and a great deal!
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July 16, 2021
"He is a very nice guy. Knows what he is talking about and..."
- MaheerHe is a very nice guy. Knows what he is talking about and will try to get the vehicle you want with in a reasonable price range. Excellent customer service handling. Got a BMW X3 last weekend very happy with the deal he got me. Thanks to him and will send more people to him.
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July 15, 2021
"David went above and beyond to assist in the purchase of..."
- Edmee F.David went above and beyond to assist in the purchase of my 2021 BMW X1. He came in on his day off to assist us due to our scheduling conflicts. He answered all of our incessant questions and showed us every button in the car. David is a stellar sales man. I would recommend him to anyone and I will definitely use him in the future for purchases.
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July 12, 2021
"Kevin Cunningham is my Service Advisor. As a result my..."
- dtmamenKevin Cunningham is my Service Advisor. As a result my vehicle gets the best care. I have never been dissatisfied or disappointed, working with Kevin.His expertize and knowledge of my car is amazing. His suggestions for maintaince have always been appreciated and worked out in the best interested for my car.I enjoy driving and want to keep my car in the best working condition possible. With Kevin as my Service Advisor, I know that this level of professional care will continue to be achieved. I would recommend BMW of Freeport to my family, friends, and colleagues, due to my experience with Kevin Cunningham.
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Kevin Cunningham-Service Advisor at BMW of Freeport 100 Cleveland Ave, Freeport, NY 11520
June 28, 2021
"was ready to buy a car, when i entered the buildingnot 1..."
- johnwas ready to buy a car, when i entered the building not 1 person said hello or may i help you i was fully dressed nice with my wife so i decided to say something first,i asked a gentleman do you have any 4 coupes he pointed outside and he said they are outside,never told me where or even how to get outside so my wife and i walked outside only to find out that there was not 1 coupe outside your sales people just watched me and my wife and never said a word to us what a great experince we had at this dealership now we walked back in ,not 1 person asked did u see anything or is there any questions i can answer or can i intrest u in anything else do yourself a favor dont waste your time here ,there are plenty of bmws dealerships that want your business and there are salesman that want to make money and help you this is not 1 of them just a fyi went to another bmw dealership and within a lil less than a hour i bought a brand new 4 coupe
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of course the girl that i asked is not here
June 15, 2021
"Leased my second bmw in three years. Great vehicle and..."
- Dwa74Leased my second bmw in three years. Great vehicle and the transition from one to the next was smooth. Could not have worked with a finer agent than Kristin Shelala. Pleasant and knowledgeable Kristin addressed all my concerns. Thank you.
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Kristin Shelala
June 15, 2021
"My recent experience at Freeport BMW was great. David was..."
- EmmoserMy recent experience at Freeport BMW was great. David was super attentive and helpful as I worked through the process to select my next BMW. David worked hard to get me a price I was comfortable with. His follow up was great and he even helped me after the sale to resolve some lose ends. Call David if you are shopping!
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June 14, 2021
"It was a pleasure working with David, he was extremely..."
- rschar70It was a pleasure working with David, he was extremely helpful and got me into the exact car that I wanted for a very good price. Was able to pick up the car the same day and very happy with my 530XI. I highly recommend working with David, he goes the extra mile and even after I leased my car he is still quick with responses to questions I may have and followed up making sure I was absolutely happy with the car I'm in.
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June 12, 2021
"Had the pleasure of working with Giannis over the past..."
- DannyfinnertyHad the pleasure of working with Giannis over the past few days while looking into getting a BMW. Giannis made my car leasing experience enjoyable. This was not your typical sales experience. Giannis went above and beyond to make sure I got the exact car that I wanted. He worked with me on the numbers until we found something that worked for me. Highly recommend asking for Giannis if your looking to get a car from BMW of Freeport. Thanks again Giannis
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