BMW of Freeport - Service Center

This dealership has an excellent salesperson in Jonathan Gardiner. He explained options for the vehicle that I ended up purchasing. When I couldn’t figure out a simple problem, he explained it. Gardiner. He explained options for the vehicle that I ended up purchasing. When I couldn’t figure out a simple problem, he explained it. More

The Best Service Advisor : BMW of Freeport Just FYI to all BMW owners the best Service Advisor on Long Island is Michael Krulewich . Rarely do you find such a caring, knowledgeable and efficient advisor, all BMW owners the best Service Advisor on Long Island is Michael Krulewich . Rarely do you find such a caring, knowledgeable and efficient advisor, who will always take great care of you. More

Customer service was the best I have experienced in my 25+ years as a BMW owner. My advisor Ed W. took care of me step by step with speed and efficiency. He made sure I was completely comfortable with my 25+ years as a BMW owner. My advisor Ed W. took care of me step by step with speed and efficiency. He made sure I was completely comfortable with my experience. Service manager Xavier H. was the most knowledgeable BMW expert I have encountered at any dealership. My vehicle was serviced completely from top to bottom and all repairs/ service performed expeditiously. Overall 100% satisfaction and I will go nowhere else. More

I read the reviews before I went . They were mixed . Some said horrible. Some said great . So I decided i ll find out for myself . Con artist. Do not care about customer satisfaction. They were mixed . Some said horrible. Some said great . So I decided i ll find out for myself . Con artist. Do not care about customer satisfaction. I went for recall it was free . I needed inspection . Tracey said ok. Service department will take care of it. Then I get video. Showing my tail light was broken . To repair $700.00 then I get another text saying sorry ur car will not pass u have tints . I felt disappointed. I went to dealer for help . I understand everything is money . What happened to kindness and I’ll get u inspected . It. Did not feel like any one gave a hoot about what I needed . A big staff of go see this person or some one else . The main reason people are afraid of car dealerships . The con artist vibe . How much money can I squeeze out of u. The car is. Wonderful the service . Does not match the level. It’s Christmas but I felt no love . Lesson learned More

Excellent service, David Silverglad went above and beyond in his communication . Kept me informed every step of the way until the minute repairs were completed beyond in his communication . Kept me informed every step of the way until the minute repairs were completed More

Jonathan Muñoz Is the best advisor I ever had . He made sure everything is taken care of . He made sure everything is taken care of . More

I had very nice experience dealing with Michael Krulewich.He is very professional and knowledgeable. I am happy with the results and price and I will definitely come back to this place when my car Krulewich.He is very professional and knowledgeable. I am happy with the results and price and I will definitely come back to this place when my car needs a service. And I am highly recommend to anyone. More

Óscar was great with recommendations and follow ups for the service on the car. Took great care of me . the service on the car. Took great care of me . More

I like that I can wait for my car to be worked on while I wait at their nice waiting area. TV Wi-Fi and coffee make the wait go by quickly. Also I appreciate the inspection report from the mechanic on my pho wait at their nice waiting area. TV Wi-Fi and coffee make the wait go by quickly. Also I appreciate the inspection report from the mechanic on my phone during the car’s inspection. More