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BMW of Freeport - Service Center

Freeport, NY

4.2
374 Reviews

374 Reviews of BMW of Freeport - Service Center

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May 06, 2022

I wouldn’t go anywhere else ! I’ve been to a few service departments and Freeport has been the best . It’s a lil trip for me coming from Orange County but I wouldn’t go anywhere More

by joemm1067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
May 07, 2022 -

BMW of Freeport responded

Thank you for taking the time to leave us a 5-star review, Joe. We are honored to have earned your business here at BMW of Freeport and thrilled that you enjoyed a great experience working with our Service Team. Looking forward to welcoming you back for any future needs.

May 04, 2022

Brian is the best. Go with him he will take care of you. Nice guy More

by Larryvillani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
May 05, 2022 -

BMW of Freeport responded

Larryvillani, sounds like you had a great experience at BMW of Freeport from start to finish, which makes us very happy! We are looking forward to taking care of any of your auto needs in the future.

April 30, 2022

Mike K is a great asset to this service center. Great customer service and is always looking out for the best interest of his clients. More

by Smui88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Krulewich
May 02, 2022 -

BMW of Freeport responded

We appreciate the wonderful review for our Service Team here at BMW of Freeport.

April 29, 2022

Steve Itkin from BMW of Freeport is great. Unbelievable service. Always helps out It makes you feel right at home. More

by Bsiegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
May 02, 2022 -

BMW of Freeport responded

Hello. Your experience here at BMW of Freeport means a great deal to us. Our Service Department appreciates your trust in us and sharing your positive review with everyone. Thank you for your support.

April 28, 2022

David Silverglad. Gets better & Better ,his knowledge & expertise has my 2006 325 CI. Like new, David & his team really pulling out all the stops to get my car back o More

by marshalllaw75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silverglad
Apr 30, 2022 -

BMW of Freeport responded

We're glad you're happy with the way we do business here. Please don't hesitate to reach out to us here at BMW of Freeport in the future if you need any further auto-related assistance.

April 27, 2022

Mike is such a professional and courteous person. He really understands how to communicate what going on about my vehicle so that I feel comfortable. I will recommend him to all my friends and family More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 28, 2022 -

BMW of Freeport responded

Thank you for recommending our team here at BMW of Freeport. We are grateful to see that you had a professional and courteous service visit with us.

April 23, 2022

Amazing service. Specially service associate Mr. Joseph. He is such an amazing person. Overall very good experience. Highly recommend this dealership. More

by raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Apr 25, 2022 -

BMW of Freeport responded

Thank you for taking the time to leave this great feedback and five-star rating, Raj. It was our pleasure to provide a top-notch service experience. We hope to welcome you back to BMW of Freeport again in the future!

Apr 25, 2022 -

raj responded

It was a great experience. Great service and amazing behavior of staff.

April 23, 2022

Steve was SO HELPFUL and we are so grateful. We live in Maryland but were visiting family on Long Island and on the way our brake light came on. We tried to find a BMW dealership anywhere on Lon More

by Adam T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
Apr 25, 2022 -

BMW of Freeport responded

Thank you for sharing this great feedback with us, Adam. We are happy to provide an excellent service experience here at BMW of Freeport and happy to have you on your way safely. We hope to welcome you back again next time.

April 18, 2022

I brought my BMW Z4 in for service. And I dealt with Joseph Pagan. He was very attentive to my needs and made sure that my service was done quickly and to my satisfaction. I would use F More

by wjc7180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Apr 18, 2022 -

BMW of Freeport responded

I appreciate you taking the time to write a review and sharing your positive experience with our service department. We are glad to learn your BMW Z4 is tuned up and back on the road in superb condition! We look forward to seeing you and your BMW Z4 at the next service appointment. Gregg Vitello General Manager gvitello@bmwoffreeport.com

April 16, 2022

Exceeded expectations - outstanding, professional, pleasant and efficient! Steve Itkin is my ‘go to’. He (and his team) are exemplary. Although I live in Queens, I would never go to another dealer. Lo More

by Allison H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Itkin
Apr 18, 2022 -

BMW of Freeport responded

Allison, It is so great to see that our Sales Team here at BMW of Freeport continues to exceed your expectations with each visit. We appreciate your loyalty and the wonderful recommendation.

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