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BMW of Freeport - Service Center

Freeport, NY

4.7
371 Reviews
Call Service Center (855) 418-3929

371 Reviews of BMW of Freeport - Service Center

Sort by
January 08, 2022

Excellent service with special attention to detail and constant follow up from my service representative who was very good More

by Trevor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Mordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silverglad
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Jan 08, 2022 -

BMW of Freeport responded

Trevor, we strive to provide the best service possible for our customers in a timely matter here at BMW of Freeport. We value your business. -Gregg

Jan 10, 2022 -

Trevor responded

Kudos to your service rep David Ssilverglad

January 07, 2022

Michael Krulewich was a great service advisor and will recommend the location to others. Great crew in general at this site. More

by Majasin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Krulewich
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Jan 07, 2022 -

BMW of Freeport responded

Hello, thank you for your kind words. We are happy we could help. We look forward to serving you again in the future here at BMW of Freeport.

January 01, 2022

I brought my car in to get serviced and Kevin Cunningham provided great customer service. He even brought in toy cars for my two sons, 9 and 6. I would highly recommend working with Kevin Cunningham from BM More

by Mark.d.omard@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cunningham
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Jan 02, 2022 -

BMW of Freeport responded

Thank you for your positive feedback and recommendation, Mark! At BMW of Freeport, our Service Department always strives to provide great quality service and support to assist with any of your BMW needs when you come in for maintenance.

December 22, 2021

It bears repeating, Robert Pappagallo, is nothing short of stellar!! The level of professionalism and pleasant demeanor exemplified are the reasons I continue to service my vehicle at BMW of Freeport. Robe More

by Dmornan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo
Report | Print
Dec 22, 2021 -

BMW of Freeport responded

Hi, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and assist you with all your auto needs in the future at BMW of Freeport.

December 20, 2021

BMW of Freeport was a good experience. They were very precise and answered my questions. They kept me in the loop every step of the way. Would recommend to everyone. More

by Sweetness12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo
Report | Print
Dec 21, 2021 -

BMW of Freeport responded

Hello, We strive to ensure that we keep our customers updated and informed, so we are thrilled to know that our team was precise and informative. Thank you for choosing BMW of Freeport and we appreciate your recommendation.

December 13, 2021

Dealership has to have more coordination between the information of data and the service agent. My information was mixed up with a vehicle that I currently have and a vehicle that I’ve had an end of lea More

by Edconsum1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikeisha Yee
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 12, 2021

I use their service center for everything for my BMW. They are professional and courteous. My service advisor is Zain. He's the best! More

by ashleyinheels17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zain
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Dec 13, 2021 -

BMW of Freeport responded

Hi Ashley, We are happy to know that you found our Service Department to be professional and courteous. At BMW of Freeport we appreciate your business and we look forward to working together in the future.

December 10, 2021

Excellent Service by Michael Krulewich, he always goes above and beyond to ensure customer satisfaction. We’ll done ! More

by Peggylamarre66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Krulewich
Report | Print
Dec 11, 2021 -

BMW of Freeport responded

Hi Peggy, It is fantastic to hear that our Service Department went above and beyond in order to meet your expectations. Thank you for choosing BMW of Freeport and please don't hesitate to reach out if there is anything else we can do.

December 09, 2021

As always Steve again is professional and great service advisor I recommend Bmw Freeport to all my friends More

by ericsilverman62153
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve i itkin
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Dec 09, 2021 -

BMW of Freeport responded

We are pleased to hear you had such a positive experience with us, Eric! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

December 08, 2021

Excellent service especially Mike Krulewich! He goes above and beyond to ensure customer satisfaction. He is an awesome service advisor. More

by CatherineCammarata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
Report | Print
Dec 08, 2021 -

BMW of Freeport responded

Thank you for the positive review, Catherine! We are glad to learn our Service Team made such a positive impression on you, and they went above and beyond to meet your satisfaction. Happy driving!

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