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BMW of Freeport - Service Center

Freeport, NY

4.6
373 Reviews
Call Service Center (855) 418-3929

373 Reviews of BMW of Freeport - Service Center

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July 22, 2023

Joe Pagan is the best service advisor in BMW Freeport and the city. Highly recommend him for all service needs. More

by riosjames6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pagan, Joe
Report | Print
Jul 23, 2023 -

BMW of Freeport responded

We are elated to know that you find our Service Staff to be the best. Your recommendation is appreciated and we are always here to assist you with your future automotive needs at BMW of Freeport.

July 22, 2023

Jon Muñoz service was so accommodating and took care of all problems with the greatest of care. I have been coming to BMW of Freeport for a long time and it keeps getting better. Thank you Jon. More

by barry.schanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Munoz
Report | Print
Jul 22, 2023 -

BMW of Freeport responded

We are glad to have you as a valued and returning customer, Barry. It is always a pleasure to know that our Service Team continuously provides accommodating care and great experiences. Don't hesitate to reach out to us at BMW of Freeport if there is ever anything else we can do for you.

July 09, 2023

I had a great service department experience! I would definitely recommend this dealership to others More

by sleibusor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Georgopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Pagan
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Jul 09, 2023 -

BMW of Freeport responded

We are overjoyed to receive your excellent recommendation for our Service Department, Sleibusor. BMW of Freeport values your business and hopes to continue providing you with great experiences for your future needs.

July 06, 2023

I was very satisfied with my service. Staff was very efficient, accommodating and prompt. No long waiting. More

by Jmfk22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph pagan
Report | Print
Jul 07, 2023 -

BMW of Freeport responded

Thank you for your great review. We are pleased to read our Service Team was accommodating, efficient, and prompt ensuring you had a satisfactory service experience here at BMW of Freeport. Don't hesitate to reach out to us for any future needs, we are here to help.

July 06, 2023

Excellent and caring service My service advisor today had excellent follow through and kept me informed as my X3 was being serviced. More

by resume1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Jul 07, 2023 -

BMW of Freeport responded

Receiving reviews like yours is what we strive for here at BMW of Freeport. It's great to know that our Service Team provided excellent follow through and ensured you were kept informed on the status for your visit. We want all our guests to have a wonderful and caring service experience. Let us know if there is anything else we can help you with.

July 06, 2023

They provide excellent services to their clients. It’s a great comfort when you know they take care of their customers. More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Reyes
Report | Print
Jul 07, 2023 -

BMW of Freeport responded

Thank you for your 5 stars and kind words. Nothing makes our day better than knowing our team always provides our guests with excellent service. Customer satisfaction is important to us here at BMW of Freeport. Should there ever be anything else we can do for you, don't hesitate to reach out.

July 05, 2023

Service department is wonderful, treated with Kid Gloves, I’ve been a loyal customer for over 20 years. I would not lease,buy or have my car serviced anywhere else. More

by Shorthanded99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan & Joe the service advisor are top notch
Report | Print
Jul 06, 2023 -

BMW of Freeport responded

Hello, we are honored to be your number-one dealer for all your automotive needs and to have had you as a loyal customer for the last 20 years. Every day our Service Team strives to go above and beyond for our customers, and we are delighted to read you continue to receive just that. We look forward to serving you for many years to come. Take care.

July 03, 2023

Customer service was outstanding during our recent visit; especially, the attentiveness and responsiveness of Audley Bullock More

by Aocchino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley Bullock
Report | Print
Jul 06, 2023 -

BMW of Freeport responded

Hello, and thank you for leaving us this wonderful positive review. It was our pleasure to provide you with outstanding customer service and we are so proud to read that our team was attentive to all of your needs during your recent visit. We thank you for your business and hope to see you again in the future here at BMW of Freeport.

July 02, 2023

Great service center, professional service, Service Manager Joseph Pagan is the best in the business. More

by Hutchy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Report | Print
Jul 02, 2023 -

BMW of Freeport responded

Nothing makes us happier than knowing that our customers are receiving great experiences and professional care from our Service Team. Please do not hesitate to reach out to us at BMW of Freeport if there is anything else we can do for you and your vehicle.

June 25, 2023

Great service, knowledgeable staff. They make sure any issues are addressed the first time around. More

by Pascual22
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zain, sheikh
Report | Print
Jun 26, 2023 -

BMW of Freeport responded

Thanks for the positive feedback. Our team takes pride in offering knowledgeable care and attentive interactions. Let us know if there is anything else BMW of Freeport can do for you.

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