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BMW of Freeport - Service Center

Freeport, NY

4.6
373 Reviews
Call Service Center (855) 418-3929

373 Reviews of BMW of Freeport - Service Center

Sort by
October 16, 2021

What a wonderful dealership and service shop as well. Friendly, professional, and caring. I would recommend them to anyone. More

by Adam Laufer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 17, 2021 -

BMW of Freeport responded

Hi Adam, Thank you for your positive review. We are thrilled to hear that you had a professional, friendly and helpful experience with our team. We appreciate your recommendation and we are looking forward to your next visit with us. Thank you for choosing BMW of Freeport.

October 15, 2021

Very efficient in terms of appointments and scheduling. Service staff is excellent and they are always very accommodating. More

by rogerw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
Report | Print
Oct 16, 2021 -

BMW of Freeport responded

Thank you for taking the time to leave a review for us at BMW of Freeport. We're happy we could exceed your expectations! Have a great day!

October 12, 2021

The best service I have gotten. From start to finish very professional and courteous!!! all very seamless More

by babygee1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
Report | Print
Oct 12, 2021 -

BMW of Freeport responded

Always happy to help!

October 10, 2021

Efficient and satisfactory. Got my tire fixed in an hour so I could go back to work. More

by xxABxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
R. Papagallo
Report | Print
Oct 11, 2021 -

BMW of Freeport responded

Hi there, We are pleased that our Service Department were able to get you back on the road in a timely manner. Thank you for choosing BMW of Freeport and we hope to see you again.

October 08, 2021

Matt was very helpful. Got me in and out with no hassle nice atmosphere. Good experience More

by brianluvar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Vilela
Report | Print
Oct 13, 2021 -

BMW of Freeport responded

Hello, Thank you for taking the time to review us. We appreciate your feedback regarding your recent service experience. Rest assured, we always want to take care of our guests and ensure an exceptional level of customer service at BMW of Freeport. We look forward to welcoming you back to a 5-star experience in the future. Thank you, BMW Freeport Service Team

October 07, 2021

Pleasant, friendly, and totally customer oriented. Great and timely service, and a positive work to the rest of the staff who were very helpful More

by walterj.gross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
Report | Print
Oct 08, 2021 -

BMW of Freeport responded

Thank you for your review. We always strive to provide great customer service. We hope you'll stop at BMW of Freeport again in the future!

October 07, 2021

Steve was very attentive and helpful getting a last minute appointment completed on a Saturday. Thank you for your excellent service. More

by Jonelle Ann-Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
Report | Print
Oct 08, 2021 -

BMW of Freeport responded

Thanks for stopping by! It was a pleasure having you at the dealership. Have a wonderful day.

October 04, 2021

Great service On time pleasure to work with. Brian was Great service On time pleasure to work with. Brian was professional and very effective with his services More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain
Report | Print
Oct 06, 2021 -

BMW of Freeport responded

Hi Patrick, We are pleased that our Service Department were a pleasure to work with. It is nice to know that we could get you back on the road in a timely manner. Thank you for choosing BMW of Freeport and we look forward to your next visit.

October 03, 2021

Wonderful dealership.Curteous and helpful repair Wonderful dealership. Curteous and helpful repair manager! Genius men are knowledgeable. The 5 series has a smooth ride. No complaints! More

by Dawn Middleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve manager of repairs
Report | Print
Oct 03, 2021 -

BMW of Freeport responded

We're glad everything went smoothly. Thanks for choosing BMW of Freeport for your repair needs, Dawn.

October 03, 2021

Very pleasant environment and the service manager was great.I was very satisfied with the service that was performed on my vehicle. More

by Mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Oct 04, 2021 -

BMW of Freeport responded

Hi Mitch, It is great that you encountered a pleasant environment. We are pleased that our Service Department could ensure your satisfaction. Thank you for choosing BMW of Freeport and we hope to continue to assist with all of your future automotive needs.

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