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BMW of Freeport - Service Center

Freeport, NY

4.6
373 Reviews

373 Reviews of BMW of Freeport - Service Center

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September 16, 2021

Service from start to finish was great. All done in a Service from start to finish was great. All done in a timely, friendly and safe way More

by I528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marleny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Itkin
Sep 17, 2021 -

BMW of Freeport responded

Hi there, It makes us happy to know that you encountered great service from start to finish. Thank you for choosing BMW of Freeport and we hope to continue to assist with all of your future automotive needs.

September 15, 2021

Steve was wonderful , efficient , polite , and made the service seamless . Car came back clean and working. Great . Def would use for service More

by gschwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve itkin
Sep 15, 2021 -

BMW of Freeport responded

Thank you for the great review! We are so happy to see that your Service experience was excellent. If there is anything else that BMW of Freeport can assist you with, please be sure to let us know.

September 12, 2021

Very professional Was taken right on timeFinished in Very professional Was taken right on time Finished in time like I was promised WiFi in waiting area was great Waiting area was very comfortable More

by Alyssa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar/ service department
Sep 12, 2021 -

BMW of Freeport responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2021

Excellent customer service. Michael K. Went over and above to deliver a great customer experience. I would definitely come back and recommend them to my friends. More

by rsturnerr3441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Krulewich
Sep 11, 2021 -

BMW of Freeport responded

Thanks for stopping at BMW of Freeport! Our team is dedicated to providing you with the best service experience so we are pleased to learn you found that to be the case during your visit. We hope you have a great day!

September 10, 2021

Robert was a friendly and knowledgeable service advisor. I needed a ride from my house to the dealership and I called for a shuttle expecting a van to come pick me up. I was pleasantly surprised w More

by Sgott18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 10, 2021 -

BMW of Freeport responded

Thank you for the outstanding review! We are happy to learn that you were satisfied with your entire experience at BMW of Freeport! Please let us know if there is anything else that we can do for you.

September 09, 2021

My service representative was outstanding understood my need and took care of it, super customer care. Service technician was very professional and had a concern for my need. More

by h21j24
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 10, 2021 -

BMW of Freeport responded

Hi there, It makes us happy to know that our Service Department were attentive to your needs. Thank you for choosing BMW of Freeport and please don't hesitate to reach out if there is anything else we can do for you.

September 09, 2021

My experience was exceptional. Best customer service in a long time considering, I’ve been to other BMW locations and was not satisfied. I will recommend this location. More

by joanna6041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian mejia
Sep 10, 2021 -

BMW of Freeport responded

Hi Joanna, Thank you for telling us about your exceptional experience. We appreciate your recommendation and at BMW of Freeport please know that you are always welcome here.

September 07, 2021

This dealership is the best and l would recommend anyone who has BMW to come to Freeport to service their cars. The waiting was dealing and a timely manner. So l would encouraged anyone to come to Freeport More

by St Previl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo
Sep 07, 2021 -

BMW of Freeport responded

Thank you for the 5-stars and feedback. BMW of Freeport is glad you had a wonderful experience. The team hopes to see you again in future visits. Take care!

September 05, 2021

Son muy amables, lo atienden muy bien y los trabajadores son muy atentos, en especial el que nos atendió su nombre es ROBERT, muy complacida More

by belkis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 06, 2021 -

BMW of Freeport responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Robert. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

September 02, 2021

Great salesman who worked with me to accommodate my schedule and did all he could to smooth the way. Made it as easy as possible. More

by Khs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

BMW of Freeport responded

Hi there, We are happy to know of your easy experience. It is great that our Sales Department were attentive to your needs and able to work around your schedule. We hope that you enjoy your purchase and at BMW of Freeport please reach out if there is anything we can do for you.

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