BMW of Freeport - Service Center

This time around, and great customer service I had a pleasure to work with Kevin Cunningham. Not only was he a professional and courteous but understanding toward my financial needs. He was able I had a pleasure to work with Kevin Cunningham. Not only was he a professional and courteous but understanding toward my financial needs. He was able to assist me with coupons and discounts that was offered by BMW of Freeport . I've had previous encounters with other service representatives at this location and had terrible experiences. Kevin Cunningham make me a believer again of the BMW moto. Thanks again! More

Service with Service Generally, who the heck likes going to the dealer to get service? We heard the stories so you can imagine my apprehension especially for an issue tha Generally, who the heck likes going to the dealer to get service? We heard the stories so you can imagine my apprehension especially for an issue that's not covered by warranty... the car gods must favor me because I got Tai as my advisor. Not only is she knowledgeable, polite and a fellow car enthusiast... she's fair and really takes her time to make sure you understand the value. Really pleasant experience and timely job. Great job Tai! More

Greg Itkin best service advisor we have had in our 15 yrs Greg Itkin best service advisor we have had in our 15 years at. Hassle/Freeport BMW The man is always on point and up to date on every issue !! Greg Itkin best service advisor we have had in our 15 years at. Hassle/Freeport BMW The man is always on point and up to date on every issue !! More

Top notch service Last night I had an issue with my 2015 BMW 650xi convert. I called service and requested for Greg Itkins. When I arrived with my vehicle Greg greeted Last night I had an issue with my 2015 BMW 650xi convert. I called service and requested for Greg Itkins. When I arrived with my vehicle Greg greeted me with outstanding professionalism. Despite the large volumes of vehicle that was in for service that day he was able to resolve all my issues within the same day. I will always request Greg to be my service advisor. More

Positive Experience At Hassel BMW with Greg Itkin Greg is just wonderful to work with, as he provides a personal and human touch of kindness that goes a long way. I feel like he's genuinely looking ou Greg is just wonderful to work with, as he provides a personal and human touch of kindness that goes a long way. I feel like he's genuinely looking out for my best interests and that of the customers. I am committed to supporting your business by recommending Hassel BMW to my friends and family as well as brining my car in as long as Greg is there. Thank you Greg for your personalized service, it is very much valued. More

Great customer service Kevin provided great customer service! Answered my calls and return all my calls. He always made the process smooth and convenient to my schedule. Mos Kevin provided great customer service! Answered my calls and return all my calls. He always made the process smooth and convenient to my schedule. Most of all very patient with all my questions and concerns with my car. More

vehicle service It was GREAT to find a business that cares about vehicles and their customers! Highly recommend to anyone in need of service. Excellent work quality, It was GREAT to find a business that cares about vehicles and their customers! Highly recommend to anyone in need of service. Excellent work quality, polite and friendly staff. I had the pleasure to be helped by Taimese. All I can say is above and beyond! She answered all my questions and ensured my vehicle was in good hands. More

Great Service Tai was prompt and professional. My car was completed in a timely fashion and she made sure that it wasn't washed as I requested. She listens to what Tai was prompt and professional. My car was completed in a timely fashion and she made sure that it wasn't washed as I requested. She listens to what you need and makes sure she provides you with the best service. If you're going in for service request Tai! More

Excellent Service Experience Tire went flat while driving to Mother's Day celebration - I was ~40 miles from home. Got to the service center at 145pm on Mother's Day. They were Tire went flat while driving to Mother's Day celebration - I was ~40 miles from home. Got to the service center at 145pm on Mother's Day. They were open. The team was great - nice, helpful, informative. They had my tire fixed and had me on my way by 230pm. Incredible! More