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BMW of Freeport - Service Center

Freeport, NY

4.6
373 Reviews
Call Service Center (855) 418-3929

373 Reviews of BMW of Freeport - Service Center

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January 18, 2023

The advisor I dealt with for years retired. Today I met Michael Krulewich. It was a very professional and pleasant experience. I have found the advisor that I will be requesting moving forward. More

by B2014
Recommend Dealer
Yes
Employees Worked With
Michael Krulewich
Report | Print
Jan 19, 2023 -

BMW of Freeport responded

Thank you for giving us five stars here at BMW of Freeport. Our team will be happy to assist with anything you need on your next visit, come back any time.

January 15, 2023

Awesome service ! , had to get a Oil change , Brake fluid change and an yearly Expectation, they knocked it right out ! , car drives amazing, Home In time for the Footb More

by GK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Georgopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2023 -

BMW of Freeport responded

Our Service Team is thrilled to learn we were able to assist you to the fullest extent. We know the importance of having a great experience when servicing your car, thanks for choosing BMW of Freeport to help. Your high rating is greatly appreciated.

January 14, 2023

It is a great dealership . Joseph Pagan is a wonderful service advisor.He is Great. More

by lonnierastafari@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Report | Print
Jan 16, 2023 -

BMW of Freeport responded

Hello! We're glad to see from your perfect rating that the friendly staff of BMW of Freeport delivered a great experience. If there's anything further we can do for you, please let us know.

January 11, 2023

To Joseph pagan Great service adviser always stand and beyond of his word tks again More

by darshanand.singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph pagan
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Jan 13, 2023 -

BMW of Freeport responded

Thank you very much for taking the time to leave our Service Department this wonderful 5-star review. We are so happy to know you are pleased with the hard work of our Service Team here at BMW of Freeport. You can be sure to count on us for any of your future auto-related needs.

December 21, 2022

These are the real professionals. Highly recommended for all service needs. Thank you team, for a great experience. More

by YarisKing07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Parke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zain
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Dec 21, 2022 -

BMW of Freeport responded

We are grateful for your five-star review. Thank you so much for coming into BMW of Freeport for your service needs. If you need anything else for our Service Team, please do not hesitate to reach out.

December 17, 2022

BMW of Freeport Service Center replaced my run flat tire due to a screw. They also did inspection of other tires and brake pads. My advisor Mike Krulewich was very helpful explained maintenance coming up. T More

by zottolidaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
Report | Print
Dec 18, 2022 -

BMW of Freeport responded

Hello. We are glad to learn that you had a great experience with our Service Team here at BMW of Freeport. We are grateful to you for submitting this heartfelt recommendation of our location. Thank you for coming to us for your automotive needs.

December 15, 2022

My service advisor Mike K is always quick & efficient to take care of anything. He’s always trying to do right by his clients. When ever I have an issue he always responds backs immediately even if he’s out More

by ashleylucas618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike K - Service Dept
Report | Print
Dec 17, 2022 -

BMW of Freeport responded

Thank you for such an outstanding review of our Service Team here at BMW of Freeport. It is rewarding to read that your experience was quick & efficient, and of the quick turnaround with response-time. We are glad you experienced just how much we truly value our customers. We hope you consider us again for any service need you may require.

December 15, 2022

Great service experience, and Greg is very professional and responsive... I'll be taking my BMW to Freeport for it's services from now on. More

by v41084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Katehis
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Dec 17, 2022 -

BMW of Freeport responded

Hello. We are grateful and appreciate you taking the time to provide feedback on your visit. The Service Team at BMW of Freeport was glad to see the 5-star rating and read the wonderful review. We always aim to provide efficient and professional service and we are glad to see we met that goal during your visit. We truly appreciate our valuable customers and look forward to assisting you again.

December 15, 2022

This was a fantastic automotive experience from the moment I drove into the service bay!!! More

by Katievasilas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Krulewich
Report | Print
Dec 16, 2022 -

BMW of Freeport responded

Hello Katie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our Service Team strives to deliver an excellent experience, and we are pleased you found this to be the case during your visit. If you have any needs or questions, contact us here at BMW of Freeport. Have a great day.

November 29, 2022

Best place ever best service ! !!!david is best Loaner service manger best !!!!!only come to this dealership More

by Paging11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David singerland
Report | Print
Nov 29, 2022 -

BMW of Freeport responded

Hello! We really appreciate your great rating and hope you continue to choose BMW of Freeport for all your automotive needs. Take care.

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