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BMW of Freeport - Service Center

Freeport, NY

4.6
373 Reviews
Call Service Center (855) 418-3929

373 Reviews of BMW of Freeport - Service Center

Sort by
November 28, 2022

Service department very helpful and promptly took care of replacing tire. Went out of their way More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 28, 2022 -

BMW of Freeport responded

Thank you, Rick, for the 5-star review. In order to deliver the best experience possible, we try to set high expectations for ourselves here at BMW of Freeport. We appreciate your business. Our team is available should you require any extra help in the future. Gregg Vitello General Manager gvitello@bmwoffreeport.com

November 24, 2022

Everything went right. The front desk and the guy in the office were a 100. More

by domingo1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. A young Spanish gentleman
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Nov 26, 2022 -

BMW of Freeport responded

Thank you for your 5-star rating. It was a pleasure to do business with you here at BMW of Freeport. Have a wonderful day.

November 11, 2022

Excellent service, told me it would be about three hours and sent me home in a paid for Uber More

by Mbaval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregorios Katehis
Report | Print
Nov 13, 2022 -

BMW of Freeport responded

Hello. Thank you for your review. We are pleased to know our Service Department provided you with an excellent experience. If there is anything else we can assist you with, let us know. BMW of Freeport looks forward to being of service to you again for any auto-related needs.

November 01, 2022

Joseph Pagan was my advisor. He gave me the rundown on what needed to be done and the service was done in a timely fashion. More

by monalisa80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Report | Print
Nov 04, 2022 -

BMW of Freeport responded

Hello. Our Service Team will be very excited to read your 5-star review of their excellent delivery of explaining to you what needed to be done and to take care of your vehicle in a timely manner. Thank you for making BMW of Freeport your dealership of choice.

November 01, 2022

Excellent service and great communication by Christopher. I’ve never had a bad experience at this dealership and the hours work for me. More

by Tizry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Brian
Report | Print
Nov 04, 2022 -

BMW of Freeport responded

Hello. Thank you for taking the time to write this review. We are happy to learn you had an excellent visit and that our Service Team communicated well with you. BMW of Freeport appreciates your patronage and if you need additional assistance in the future, please let us know.

October 31, 2022

Joseph provided wonderful and thorough service. Excellent service center! They even wash your car for you! More

by AntonellaDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept: Joseph Pagan
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Nov 03, 2022 -

BMW of Freeport responded

Hello Antonella, we are so proud to provide you a wonderful and thorough service. Thank you for taking the time to leave BMW of Freeport such a kind review.

October 21, 2022

Great team. Received warm welcome. Mike treated me well. I wouldnt go to any other BMW dealer for my cars. Thanks so much. More

by Dennisthmenace34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike at service
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Oct 23, 2022 -

BMW of Freeport responded

Hello. BMW of Freeport is grateful to have a loyal customer like you and takes pleasure in greeting you with a warm welcome and great service. Thank you for your business.

October 17, 2022

The service department was great, very professional and pleasant! My car was serviced in a timely manner , I was very happy with the service. More

by Palmafreyes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if his name
Report | Print
Oct 19, 2022 -

BMW of Freeport responded

Hello. Thank you so much for sharing your positive review about us here at BMW of Freeport. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

October 16, 2022

Joseph was polite and listened to my concerns besides what I initially brought my vehicle in for service. The service was just what I expected, seamless. More

by Adetoun A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Report | Print
Oct 17, 2022 -

BMW of Freeport responded

Hi Adetoun, we are so glad our Service Department listened to your concerns and provided you an excellent experience. Thank you for taking the time to leave BMW of Freeport such a positive review.

October 14, 2022

Great service at BMW Freeport. Took my X5 in for an oil change. Joe is complete gentleman and made the process easy. Only reason 5 stars wasn’t given is due to my car getting a din More

by Recent customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Oct 17, 2022 -

BMW of Freeport responded

Hello. We were happy to change the oil in your BMW X5 and pleased that your overall service visit went well here at BMW of Freeport. We appreciate you sharing your feedback, and we value your business.

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