BMW of Gwinnett Place

Tony took great pains to listen to my issues. My X7 however still doesn’t operate as designed. I love driving it but the software system is driving me crazy. I set things up then they may or may not however still doesn’t operate as designed. I love driving it but the software system is driving me crazy. I set things up then they may or may not function. More

Very easy to deal with on lease of new BMW. Very professional, polite and responsive. Delivery of the vehicle was seemless. They prepared most of the documents prior to my arrival to expedite the pr professional, polite and responsive. Delivery of the vehicle was seemless. They prepared most of the documents prior to my arrival to expedite the process. Jim Tompkins, sales manager was great to work with. Mike in F&I and Brian on delivery we’re also great. I would recommend this dealership. More

These guys are the best! Took care of my baby and cleaned her for me as well! Annie Nation is the best service advisor one could ask for her for me as well! Annie Nation is the best service advisor one could ask for More

Excellent customer service and the representative very knowledgeable and understanding. Very professional and friendly. The representative went the extra mile. She went above and beyond. knowledgeable and understanding. Very professional and friendly. The representative went the extra mile. She went above and beyond. More

Amazing! From the Sales Staff to Management they were fantastic. 10 out of 10. Buying a new car should be a pleasant experience and this group of folks make it that way. fantastic. 10 out of 10. Buying a new car should be a pleasant experience and this group of folks make it that way. More

My experience when I got my car with them was smooth and I was able take my car as soon as possible......the Same day. I was able take my car as soon as possible......the Same day. More

My appointment was at 8, they took my vehicle in and kept me informed of the progress. The waiting area was clean and seating spaced out. Rosemary is great! me informed of the progress. The waiting area was clean and seating spaced out. Rosemary is great! More

Love Annie Nation for three BMW'S she has always been my favorite go to person honest forthcoming and I have had nothing but a wonderful experience with her. Ill miss you Annie thank you hope your superiors favorite go to person honest forthcoming and I have had nothing but a wonderful experience with her. Ill miss you Annie thank you hope your superiors know how good and wonderful you are. You deserve high praise. Thanks, pkrowland More

My experience overall was a pretty pleasant one. I went in for a standard oil change and vehicle inspection. They found a recall and had to keep my car for a few days. They supplied me with a loaner. Unfor in for a standard oil change and vehicle inspection. They found a recall and had to keep my car for a few days. They supplied me with a loaner. Unfortunately, while I had the loaner I ran over a nail or something in the road and had to use the donut. Upon returning the loaner I explained the situation and was assured that “accidents happen” and it wouldn’t be a problem. However, I received a call today requesting that I pay $470 for the tire. Although I’m bothered and frustrated by this situation, the service provided by the dealership was good. I would NOT suggest using a loaner from them though. More

Overall I was satisfied with the service but with list service additional BMW required for over $5k of service recommendations. I will go to another place for better price and second opinion. service additional BMW required for over $5k of service recommendations. I will go to another place for better price and second opinion. More