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BMW of Henderson
Henderson, NV
792 Reviews
As one of the largest BMW dealerships in Nevada, BMW of Henderson is the best source for all new or used BMW models. Located just southeast of Vegas in Henderson, our showroom can be found at the Valley Automall. With an expansive inventory of both new and used BMW vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Henderson to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 792 reviews
January 27, 2022
Mike is amazing, he’s patient and really looks out for your best interest. I can’t recommend him enough. He will make your car shopping experience a positive one. your best interest. I can’t recommend him enough. He will make your car shopping experience a positive one. More
by StephanyC
Employees Worked With
Mike
January 27, 2022
Not recommend to this store.Sale manager is yelling to Not recommend to this store. Sale manager is yelling to customer. No respect at all. Not recommend to this store. Sale manager is yelling to customer. No respect at all. More
by Marcus
Employees Worked With
Michael in sales manager
January 21, 2022
BMW of Henderson made leasing a breeze. From walking in the door, going through the leasing process from sales to finance was such a peaceful experience. Definitely recommend this location if you’re consid the door, going through the leasing process from sales to finance was such a peaceful experience. Definitely recommend this location if you’re considering purchasing/leasing a vehicle. More
by t2burch
Employees Worked With
Yoshwa Shields, Ray Spath & Michael King
January 20, 2022
Contacting dealership to make appointment or contacting dealership to get status of vehicle repair is very difficult. I had to contact sales manager to finally get someone to answer the maintenance phone dealership to get status of vehicle repair is very difficult. I had to contact sales manager to finally get someone to answer the maintenance phone lines More
by rj4ee
Employees Worked With
I known
January 19, 2022
Efficient, professional & clean. My advisor Emmanuel was excellent as well. My BMW was ready & they had a shuttle to & from work for me. Thank you for making it easy ! excellent as well. My BMW was ready & they had a shuttle to & from work for me. Thank you for making it easy ! More
by lisacrum1
Employees Worked With
Emmanuel Service Dept
January 16, 2022
That Led You to File a Complaint:I brought my vehicle in That Led You to File a Complaint: I brought my vehicle in to get serviced for a minor radiator leak Dec 23, 2022 Spoke with Service Manager Kyle he s That Led You to File a Complaint: I brought my vehicle in to get serviced for a minor radiator leak Dec 23, 2022 Spoke with Service Manager Kyle he said they charge 250 to check for any issues and will apply fee to labor if car work is needed I agreed. A few hours later Kyle called me and informed me that the radiator was leaking and it needed to be replaced the labor will be $2100 I told Kyle I couldn't afford it and called Pep Boys they quoted me 1200 for labor I called Kyle back and I explained that Pep Boys would charge less, Kyle said he can do work for $1500 I agreed and Kyle rest assured that my radiator was the only problems. A week and a half later Kyle calls and says theres more issues I was confused because I thought my car was diagnosed and the only issue was my radiator he said charges after repairs should be around 2300 I explained I couldn't afford it Kyle replied and said don't worry he'll get it down to 1700 I agreed. On Jan. 6 Kyle called and said my car was ready and said my bill is 3800 I screamed like how did my price shoot sky high he said that he'll have his boss contact me and try to negotiate price it's been a week and still no contact or help...I was severely taking advantage of. More
by kdresorts
Employees Worked With
Kyle
January 14, 2022
Stacey was very helpful and called when the car was ready for pickup. The Expert genius Vic was not able to assist regarding the February 2022, 3G phase out and its effects on the Connect Drive. I will be for pickup. The Expert genius Vic was not able to assist regarding the February 2022, 3G phase out and its effects on the Connect Drive. I will be returning to the dealership to speak with the dealership Service Manager, regarding BMW Connect Drive and 3G as was recommended on my phonecall with the BWM representative from BMW USA. It does not seem right that because the carriers are phasing out 3G, that BMW has indicated that its not BMW's problem. As a result safety and notifications thru BMW Connect Drive will likely be halted in February 2022. Is BMW really going to be left in the dark with no upgrade or fix to this Connect Drive 3G issue? More
by cmiletich
Employees Worked With
Stacey Means (service associate)- good. Vic Williams (tech genius)- fair
