BMW of Houston North

I've been coming to this dealership for 9 years now. I've had nothing but a great experience each and every time I've been here. I can't say a bad word about the service department. I've had two differe I've had nothing but a great experience each and every time I've been here. I can't say a bad word about the service department. I've had two different service advisers in 9 years Jeremy and Adrian. They are both excellent and very personable. They always go above and beyond of what is required. I have zero complaints. More

Salesman were nice and reasonable during negotiation. Shaun walked me through all the bells and whistles of my new purchase. Shaun walked me through all the bells and whistles of my new purchase. More

Service was quick, personnel very nice and accommodating. Excellent work. Waiting area was clean, stocked with water & snacks Excellent work. Waiting area was clean, stocked with water & snacks More

Competent, reasonable, accommodating, and they have really nice cars. Pleasant space for waiting. A BMW Genius for answering questions. That's his job title. really nice cars. Pleasant space for waiting. A BMW Genius for answering questions. That's his job title. More

I had an appointment for an oil change at 7 a. m. I arrived at 6:50 a.m. I left the dealership at 10:20 a.m. in my opinion, that is a horrible customer experience. Under no circumstances should m. I arrived at 6:50 a.m. I left the dealership at 10:20 a.m. in my opinion, that is a horrible customer experience. Under no circumstances should an oil change take that long. Please do better. More

This dealership has a very professional and friendly atmosphere. Service and Sales personnel are very helpful and friendly. Great place! atmosphere. Service and Sales personnel are very helpful and friendly. Great place! More

My Service representative Adrian went above and beyond to make a difficult experience turn out great. He handled every hurdle with professionalism. He communicated with us at every step of the process. make a difficult experience turn out great. He handled every hurdle with professionalism. He communicated with us at every step of the process. More

I had the pleasure of meeting service advisor Adam M, he had excellent customer service skills, he was attentive and very knowledgeable. He will be the reason that I return to the service center at BMW Nort had excellent customer service skills, he was attentive and very knowledgeable. He will be the reason that I return to the service center at BMW North More

⭐️⭐️⭐️ Exceptional Service Experience! I took my BMW of Houston North in for service last week and had a fantastic experience from start to finish. My service advisor, Justin Wyatt, was I took my BMW of Houston North in for service last week and had a fantastic experience from start to finish. My service advisor, Justin Wyatt, was outstanding. He was professional, communicative, and genuinely made me feel like a valued customer. Justin kept me updated throughout the entire process, explained everything clearly, and made sure all my questions were answered. It’s rare these days to find someone who blends technical knowledge with excellent customer service — but Justin nailed it. The service itself was prompt and thorough, and my car came back running great and looking spotless. The team at this BMW of Houston North service center clearly takes pride in their work. Highly recommend this location — and definitely ask for Justin Wyatt if you want a top-tier experience. I’ll absolutely be coming back for future service needs. More