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BMW of Houston North
Houston, TX
1,264 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,264 reviews
October 06, 2026
Maintenance service was good. I took my car in for maintenance. Service advisor JME Wright did an excellent job of explaining issues that needed to be addressed. I took my car in for maintenance. Service advisor JME Wright did an excellent job of explaining issues that needed to be addressed. More
by austinlafox
Employees Worked With
JME Wright
October 01, 2026
This was our second new car purchase in less than 2 weeks from BMW of the Woodlands, and we had a terrific experience from start to finish. Reshail is very detail oriented, courteous, and knowledgeable about from BMW of the Woodlands, and we had a terrific experience from start to finish. Reshail is very detail oriented, courteous, and knowledgeable about BMW vehicles. He made sure to find us an X3 that had all of the features and options we were looking for in a perfect color combination. The vehicle was set up to our individual preferences and we learned about its many features through an orientation at the dealership. Josh is very easy to work with, providing us with a competetive price once we selected the car. We highly recommend BMW of the Woodlands for the purchase of a vehicle, and wouldn't consider going anywhere else for our BMWs. More
by SRR
Employees Worked With
Reshail, Josh, Nolan
September 26, 2026
I’ve waited to write this because I wanted to give BMW of Houston North a fair opportunity to make things right, but after more than a month, we still don’t have our vehicle back or a clear resolution. We Houston North a fair opportunity to make things right, but after more than a month, we still don’t have our vehicle back or a clear resolution. We purchased a 2020 BMW X7 on August 21 and drove from Houston back home to Kentucky. On August 24, only about three hours after leaving Houston, the chassis malfunction warning appeared and the suspension began having problems. We immediately contacted our sales representative and have since been communicating with Eddie, the used car sales manager. The vehicle went to our local BMW dealership on September 1, where they discovered a corroded VDP module and wiring, along with fault codes showing problems with the air-suspension pump. Houston eventually agreed to cover the corrosion-related repair, which we appreciated. However, once that was repaired, BMW was able to diagnose further and found that the air-suspension pump is failing and the rear air suspension has also been damaged. We have been extremely patient throughout this process. Our local BMW service advisor has provided Houston with the diagnosis and everything needed to move forward, yet we are still waiting for approval on the remaining repairs and have no clear date for when we will get our vehicle back. What I cannot understand is how a reputable BMW dealership sells a vehicle that develops a major chassis malfunction only three hours into the drive home, only for another BMW dealership to then discover corrosion and multiple air-suspension issues. I understand this is a used vehicle, and I never expected it to be perfect. But I did expect a vehicle purchased from a BMW dealership to make it home without a major suspension failure. It has now been nearly a month without the vehicle we just purchased and we are still continuing to chase answers. I’m still hoping BMW of Houston North will step up, approve the remaining repairs, and get our vehicle back to us before our family’s Fall Break. If they make this right, I will gladly update my review. But as of today, this experience has been incredibly disappointing. I am giving you one more week to update and give me answers. My patience is running out and is very thin at the moment, I need answers no later than Monday 9/28 before I take this further. More
by Carolcugc
Employees Worked With
Eddie, Mike
September 24, 2026
My service provider Richard was extremely helpful and professional throughout the entire process. I would request him the next time I bring my car in for service. professional throughout the entire process. I would request him the next time I bring my car in for service. More
by Sally
Employees Worked With
Richard Dahl
September 19, 2026
Henry the salesman and Daniel the finance manager were very patient and very helpful with getting me the perfect deal. I will definitely buy more cars for years to come and have recommended friends and fa very patient and very helpful with getting me the perfect deal. I will definitely buy more cars for years to come and have recommended friends and family More
by terrancelewis
Employees Worked With
Henry
