BMW of Houston North

Quick & easy sales process. Very satisfied with the purchase and the overall experience!! From sales to finance - 5 stars. purchase and the overall experience!! From sales to finance - 5 stars. More

Service advisor very professional and follows up as advised. They were great at accepting a drive in as expected. advised. They were great at accepting a drive in as expected. More

I totally enjoyed my purchase of a used vehicle. I called about it and had it in less than a hour. After the purchase I noticed a few issues, called about them and they were resolved, no questions as called about it and had it in less than a hour. After the purchase I noticed a few issues, called about them and they were resolved, no questions asked. ie I got a new windshield :) More

I had to come back for a few service needs and just some general questions about my recently purchased electric hybrid. I feel like I go to my family every time I am at the BMW of North Houston. Every singl general questions about my recently purchased electric hybrid. I feel like I go to my family every time I am at the BMW of North Houston. Every single staff member makes me feel welcomed and cared for. They are patient, kind, and genuine. My service advisor Casey is AMAZING!!! She goes above and beyond to make BMW customers feel appreciated and their needs met. If you get Casey as your service advisor, trust me, you are in great hands! I also want to thank Daniel, the Head Genius, and Chase, my sales representative, for their professionalism and outstanding service. More

Best customer service experience ever! Friendly, thorough and professional customer service. Thank you Jason Mendoza! and professional customer service. Thank you Jason Mendoza! More

Desmond Richmond helped me purchase my new 2021 X1 in November. He was extremely personable, helpful, and knowledgeable about the vehicle. His great attitude and friendly demeanor made this car buying pr November. He was extremely personable, helpful, and knowledgeable about the vehicle. His great attitude and friendly demeanor made this car buying process a breeze. The entire team at BMW North Houston were professional and efficient. More

The sales team made the buying process pleasant. Their quick response time and knowledge about the vehicle helped make the decision to purchase from them easy. quick response time and knowledge about the vehicle helped make the decision to purchase from them easy. More

Great service advisor! Communication was outstanding & extremely courteous & knowledgeable. Repairs done timely and efficiently. All staff friendly extremely courteous & knowledgeable. Repairs done timely and efficiently. All staff friendly More

My salesman, Herb Manning was excellent. Will definitely recommend him. He made the process so easy!! recommend him. He made the process so easy!! More

Had a great experience with Paula Stevenson my salesperson. Actually went in to help my niece on the purchase of a certified 2019 X3. the transaction went very smooth. While waiting to go to finan salesperson. Actually went in to help my niece on the purchase of a certified 2019 X3. the transaction went very smooth. While waiting to go to finance I wondered upon a 2022 BMW M340i. Needless to say I purchased it the following day. Paula was very professional, straight forward and had very good product knowledge. By far the best experience I've had in years... Thank You Paula! More