BMW of Houston North

Best experience I have had with BMW- Thank you Jason! I came in and got my car serviced I loved the service video and text updates. Really good customer service. Definitely making this my service dealer. I came in and got my car serviced I loved the service video and text updates. Really good customer service. Definitely making this my service dealer. More

Wonderful dealership. Very clean and welcoming with a huge variety of pre-owned and new vehicles. Kristjan, my Sales Representative/Client Advisor, was very helpful and Very clean and welcoming with a huge variety of pre-owned and new vehicles. Kristjan, my Sales Representative/Client Advisor, was very helpful and went out of his way to make my experience great! He provided "above and beyond" service. Daniel, CFS Director, and Jordan, my Finance Officer, were also wonderful and extremely helpful to make my car purchase transaction smooth. I am very happy with BMW of North Houston--and I LOVE my BMW!! More

I take my X-5 to the dealership for all maintenance and I'm always pleased with the friendliness. They also do a good job of keeping me updated and trying to minimize my time waiting. I'm always pleased with the friendliness. They also do a good job of keeping me updated and trying to minimize my time waiting. More

I have nothing but great things to say about this dealership. The customer service is excellent and the staff that I have worked with go above and beyond for customer satisfaction. Khalid Bynoe in sa dealership. The customer service is excellent and the staff that I have worked with go above and beyond for customer satisfaction. Khalid Bynoe in sales is the man. I have referred friends and colleagues to him and they have bought cars and come away with nothing but the best things to say about the experience. Hamza in the parts department is the man to talk too about your cars. The first time I met Hamza I was very impressed to the point that I had no words. This man loves cars and he has a passion for them. He genuinely cares about how you want your car to look, or feel, and he is always willing to help achieve the goal you want for your car. Khalid and Hamza’s work ethic is unparalleled. Bonnie in the service department provided excellent customer service for me on my last visit. BMW Houston North is a great dealership. I have been to other dealerships in Houston such as the Woodlands, Advantage Downtown, and Momentum Southwest and walked away disappointed. BMW of Houston North is the place to buy and have your car serviced and repaired. More

Great Service, Kalid did a Great job on showing us everything in a very friends and profesional way , we felt like we knew him from years , exceptional Service will define everything we experience everything in a very friends and profesional way , we felt like we knew him from years , exceptional Service will define everything we experience More

A true luxury buying experience! My salesman Desmond and Finance officer Danny were absolutely amazing. The management team is really hands on. They didn’t just help me purchase a mu My salesman Desmond and Finance officer Danny were absolutely amazing. The management team is really hands on. They didn’t just help me purchase a much needed vehicle. They also made sure I was prepared for worry free ownership. The maintenance plan is unmatched. More

Khalid was amazing! !! I am telling everyone I know to shop with him! The dealer was so easy to work with. !! I am telling everyone I know to shop with him! The dealer was so easy to work with. More

Very attentive and sat down with me to explain the work scope. There were no surprises. Deryck was amazing. I will be taking my car back there again. scope. There were no surprises. Deryck was amazing. I will be taking my car back there again. More

I made an appt for my brakes to get looked at for some squeaking—I brought it in at my scheduled appt day/time which was a Wed. They had it all of Wednesday and Thursday before I heard from them on Frida squeaking—I brought it in at my scheduled appt day/time which was a Wed. They had it all of Wednesday and Thursday before I heard from them on Friday stating they hadn’t even looked at it yet due to a backup in the shop. I ended up just going to get it with no service done at all because it was just going to sit over the weekend as well. They were apologetic which I appreciate but why did they make my appt on that day if they were so backed up? Why not call me before to let me know they were that backed up? For it to just sit for two days for some brakes is just crazy to me and then not even let me know until it’s sat for 2 days with nothing done to it the Friday before the weekend? Also I wish they would have mentioned they didn’t have loaner cars or that I would have to sit and wait an hour for the shuttle. Over all just a very bad experience and I can’t recommend. More

Service department is great they got car ready the time they promised Deryck is my service advisor he is great to deal with. they promised Deryck is my service advisor he is great to deal with. More