BMW of Houston North

Went in to get service done and from start to finish it was so easy. Great customer service. was so easy. Great customer service. More

My buying experience was simple and without pressure. The recent visit for routine service was top notch. My service advisor went out of his way to help keep my car in perfect condition. The recent visit for routine service was top notch. My service advisor went out of his way to help keep my car in perfect condition. More

Adrian was a very pleasant advisor from the time I drove up to the time when I picked up my car. He called as he said to let me know when the car was ready and when did I not answer he called as he said he up to the time when I picked up my car. He called as he said to let me know when the car was ready and when did I not answer he called as he said he would. I appreciate the great service and look forward to doing business in the future. More

Very friendly, attentive and professional. The person working with me was keeping me up to date during every step of the service process. The person working with me was keeping me up to date during every step of the service process. More

Adrian service adviser was outstanding and helpful and quick response and solve all isues realted quick response and solve all isues realted More

If I am being real, and even in asking myself for a true evaluation of this visit, it was a good experience, but compared to what? Let me explain: I am not sure what good service is these days, what I wou evaluation of this visit, it was a good experience, but compared to what? Let me explain: I am not sure what good service is these days, what I would expect, is never what I receive and even in this case it was just good enough. Kevyn was mad cool, but nothing about the visit was extraordinary, except perhaps the way the manager actually came out and greeted me. And you know he's the manager, as the entire interaction with him and his demeanor, even the words he chose to speak, is what I would have expected from BMW and their people (again not that I did not get professional service, etc., but the interactions were drastically different from MGR and the people he manages.) And excuse me for saying this, but I just think that's the world we live in with so many of the younger generation entering the work force. They just do not know how to work and are ok with just the bare minimum (not a knock on my man Kevyn, I liked him a lot). But the experiences nowadays everywhere are very different than how us "older" generation folks are and try to provide. But enough about that, I was satisfied overall, will return, and don't have anything negative to say. More

Service dept got us in without an appointment when we had a tire problem and quickly got us back on the road. a tire problem and quickly got us back on the road. More

Upon entering the dealership, I was immediately greeted and taken care of. Everyone was extremely helpful and pleasant and provided excellent service! I will definitely refer this dealership to everyone I and taken care of. Everyone was extremely helpful and pleasant and provided excellent service! I will definitely refer this dealership to everyone I know !!! More

I have purchased and sold a number of vehicles from AutoNation. Any issues we ran into were handled quickly and professionally. I always recommend that my friends and family include AutoNation dealersh AutoNation. Any issues we ran into were handled quickly and professionally. I always recommend that my friends and family include AutoNation dealerships in their vehicle search. We prefer them over any other dealership because of their excellent facilities and respectful staff. Scheduling repairs is fast and easy as well! More

New Service Advisor lied to me about parts needed and then said no never mind not your car. After reading my paperwork that night it was my car needing back ordered parts. My Service Advisor called me a then said no never mind not your car. After reading my paperwork that night it was my car needing back ordered parts. My Service Advisor called me a week later to apologize and said they had the parts but no loaner car. I opted to go to another Dealer who had my parts in stock. I have bought 5 BMW at BMW of Houston North and truly didn’t appreciate the Service I was getting!!!!!!!!!! More