BMW of Houston North

Over- the-top exceptional customer service! They make the buying process stress-free. Never had a dealership exceed my expectations so much. They make the buying process stress-free. Never had a dealership exceed my expectations so much. More

My last visit to service was not good. Tire repair (wheel insurance) was done by service advisor. Promised vehicle in 2 hours. I waited 4 hrs due to repair shop not looking at invoice to s Tire repair (wheel insurance) was done by service advisor. Promised vehicle in 2 hours. I waited 4 hrs due to repair shop not looking at invoice to see tire insured and customer waiting and no one available to wash vehicle. More

Best in class dealership, with a great and professional team that delivers an amazing experience. If you need to buy a BMW look for the Client Advisor Gabriel Aston, who is knowledgeable, patient, and high team that delivers an amazing experience. If you need to buy a BMW look for the Client Advisor Gabriel Aston, who is knowledgeable, patient, and highly open to helping me find exactly what I was looking for. Highly recommend! More

Very happy with the work and the communication I received while my car was v Being serviced at bmw north. while my car was v Being serviced at bmw north. More

I always receive excellent service from my Service Adviser Chien-Nan. Chien is very honest, polite and very helpful whenever I have to visit for service. He always help with the best solution and alwa Adviser Chien-Nan. Chien is very honest, polite and very helpful whenever I have to visit for service. He always help with the best solution and always let me know about pricing ahead of repairs. Whenever I call and he doesn’t answer, I can count on him immediately calling me back. I’ve had service advisors at BMW in the past, but not with his work ethic. Chien is BMW of Houston North finest Service Advisor!!! More

They helped me get my BMW i4 earlier than I was expecting. Tom Mitas, my salesman, was attentive and helpful. The finance guys were professional on the day of pick-up. My constructive input would b expecting. Tom Mitas, my salesman, was attentive and helpful. The finance guys were professional on the day of pick-up. My constructive input would be that the "genius" was not super familiar with this new EV model. More

Herb my Salesmen was amazing, made my experience wonderful. General manager was exceptional also on communicating. Everyone at North BMW was great. Made my family feel comfortable and I had no doubt wonderful. General manager was exceptional also on communicating. Everyone at North BMW was great. Made my family feel comfortable and I had no doubt I was buying from a great place. More

I have wonderful experience at this store when I buy a pre owned BMW X5. All staffs works here are willing to help. I had not a single issue during appointment, test drive, placing order, consulting finan pre owned BMW X5. All staffs works here are willing to help. I had not a single issue during appointment, test drive, placing order, consulting financial, payment, delivery, and post-purchase visit to meet BMW genius. Shaun Massiah is great representative to support me go through each single steps. He responds all the calls and messages immediately with positive solutions. I will definitely come again for my next car and recommend the store to friends. More

Very good service and timely updates. Overall the service experience was very positive. Good waiting area with live tv and coffee and snacks were a big plus Overall the service experience was very positive. Good waiting area with live tv and coffee and snacks were a big plus More

I waited over 3 hours at the dealership to service my car. They were more worried about getting me to spend more money that they didn't even complete the inspection that I requested. car. They were more worried about getting me to spend more money that they didn't even complete the inspection that I requested. More