BMW of Houston North

Everyone treated the visit as a valued customer and worked to meet our needs (waited for service to be completed). The staff also provided opportunities to ask questions concerning the service. Durin worked to meet our needs (waited for service to be completed). The staff also provided opportunities to ask questions concerning the service. During the visit for service, the person that handled the original transaction stopped to inquire if there was anything he could do to make our visit or ownership better (Mark Toups). Very kind offer More

Very good communication stream with Mark and Jordan……. updates on a regular basis. Both helped with assurances of a smooth transaction for completing the sale and delivery site unseen. updates on a regular basis. Both helped with assurances of a smooth transaction for completing the sale and delivery site unseen. More

Excellent attention to detail Care for my car like it’s a part of the family Service manager’s engagement is 100 % n very honest. No tricks to get more business just tell u what’s fixed n what’s recommen a part of the family Service manager’s engagement is 100 % n very honest. No tricks to get more business just tell u what’s fixed n what’s recommended Good experience here More

We reached out to BMW of Houston North, received a response within a few minutes and scheduled an appointment. Everyone at the dealership was extremely helpful, we felt that everyone was eager to make response within a few minutes and scheduled an appointment. Everyone at the dealership was extremely helpful, we felt that everyone was eager to make the buying process the most convenient for us, we purchased the vehicle and we are extremely happy with our experience! More

Over- the-top exceptional customer service! They make the buying process stress-free. Never had a dealership exceed my expectations so much. They make the buying process stress-free. Never had a dealership exceed my expectations so much. More

My last visit to service was not good. Tire repair (wheel insurance) was done by service advisor. Promised vehicle in 2 hours. I waited 4 hrs due to repair shop not looking at invoice to s Tire repair (wheel insurance) was done by service advisor. Promised vehicle in 2 hours. I waited 4 hrs due to repair shop not looking at invoice to see tire insured and customer waiting and no one available to wash vehicle. More

Best in class dealership, with a great and professional team that delivers an amazing experience. If you need to buy a BMW look for the Client Advisor Gabriel Aston, who is knowledgeable, patient, and high team that delivers an amazing experience. If you need to buy a BMW look for the Client Advisor Gabriel Aston, who is knowledgeable, patient, and highly open to helping me find exactly what I was looking for. Highly recommend! More

Very happy with the work and the communication I received while my car was v Being serviced at bmw north. while my car was v Being serviced at bmw north. More

They helped me get my BMW i4 earlier than I was expecting. Tom Mitas, my salesman, was attentive and helpful. The finance guys were professional on the day of pick-up. My constructive input would b expecting. Tom Mitas, my salesman, was attentive and helpful. The finance guys were professional on the day of pick-up. My constructive input would be that the "genius" was not super familiar with this new EV model. More

I always receive excellent service from my Service Adviser Chien-Nan. Chien is very honest, polite and very helpful whenever I have to visit for service. He always help with the best solution and alwa Adviser Chien-Nan. Chien is very honest, polite and very helpful whenever I have to visit for service. He always help with the best solution and always let me know about pricing ahead of repairs. Whenever I call and he doesn’t answer, I can count on him immediately calling me back. I’ve had service advisors at BMW in the past, but not with his work ethic. Chien is BMW of Houston North finest Service Advisor!!! More