BMW of Houston North

I have brought my BMW to this service center specifically because of Deryck Haysting's outstanding unmatchable service. Deryck is always happy to assist and communicates well regarding my vehicle services; h because of Deryck Haysting's outstanding unmatchable service. Deryck is always happy to assist and communicates well regarding my vehicle services; he explains everything in detail and ensures that I understand. Deryck offers exceptional service and always does so very timely and efficiently. Each time I pick-up my vehicle all the services have been performed to satisfaction and once again Deryck is friendly, prompt, thorough and more than helpful. I have another BMW dealership closer to my home but I chose BMW of Houston North because of the service quality offered by Deryck and the technicians. More

Stellar service and a premium experience. Service was done on the time which was scheduled and in a complete and thorough fashion. This dealer services 4 of my vehicles and does an excel Service was done on the time which was scheduled and in a complete and thorough fashion. This dealer services 4 of my vehicles and does an excellent job. No reservations with a high recommendation. More

My advisor Chen made every effort to make me a satisfied customer. The Dealership is awesom and everyone is very professional. customer. The Dealership is awesom and everyone is very professional. More

Customer service rep Jeremy was outstanding. Loaner car was covered in bird poop and when I mentioned it to the loaner car rep her reply was “Yeah it looks like it was hanging around the trees.” Loaner car was covered in bird poop and when I mentioned it to the loaner car rep her reply was “Yeah it looks like it was hanging around the trees.” Never did she over to wash the vehicle or exchange it. I didn’t say much at the time because I was already running late for a meeting. More

Ordering my new 2023 X5 M50 was really easy process thanks to Mr Randy B who is my salesperson he helped me every step of the way to configure this build and keep me updated of the build process but wh thanks to Mr Randy B who is my salesperson he helped me every step of the way to configure this build and keep me updated of the build process but when time comes to pick up my new car that’s when everything goes down due to my working at the moment I couldn’t be able to pickup my new car late evening so I guess no one wants to work late so when I went to pick it up there were no BMW genius or my salesperson but my salesperson had someone else there to help me out but she was so busy that while I am inspecting my new and I found that the was not properly detailed and turn out they did not detail the car still had glue from shipping packing all around the car so I tell her and had a person there with a rag and spray bottle as I am pointing it out he cleans them so I was not pleased with the service at the end of the deal I guess at the end of the deal they don’t care because they already been funded. I spend 100 plus at this dealership and get treated like this I was not pleased on my next purchase I have to think twice. More

I have bought my cars from this dealership for many years and the reason I keep coming back is the service department. My relationship with Jeremy and his team is one of honesty and respect to each other. Wi and the reason I keep coming back is the service department. My relationship with Jeremy and his team is one of honesty and respect to each other. With the loss of Greg Schell I will be in search of a new person in sales. But a great job BMW. More

I've been going here for a couple years to maintenance my vehicle. Always friendly, helpful and getting my car back at a prompt time. vehicle. Always friendly, helpful and getting my car back at a prompt time. More

BMW of Houston North did an excellent job at getting me into my BMW quicker than expected! Herb went out of his way to make sure my experience was more than amazing! Would definitely recommend for anyone l into my BMW quicker than expected! Herb went out of his way to make sure my experience was more than amazing! Would definitely recommend for anyone looking for a car. They were the only ones that were not out charging ridiculous mark ups for cars! More

It was a good experience. Dropped off the car and was updated when needed. Thank you Dropped off the car and was updated when needed. Thank you More

I sent an email requesting information on an Audi Q5. Within 5 minutes Anthony called and scheduled an appointment for me. I arrived and the car was everything advertised and a more. Anthony was very pro Within 5 minutes Anthony called and scheduled an appointment for me. I arrived and the car was everything advertised and a more. Anthony was very professional as well as the sale manager. BMW North made the experience painless and simple. The car was also delivered to my house. The entire transaction was done collectively in a couple of hours. The follow up after the purchase was even more pleasant. I will happily recommend BMW North. More