BMW of Houston North

They helped me get my BMW i4 earlier than I was expecting. Tom Mitas, my salesman, was attentive and helpful. The finance guys were professional on the day of pick-up. My constructive input would b expecting. Tom Mitas, my salesman, was attentive and helpful. The finance guys were professional on the day of pick-up. My constructive input would be that the "genius" was not super familiar with this new EV model. More

I always receive excellent service from my Service Adviser Chien-Nan. Chien is very honest, polite and very helpful whenever I have to visit for service. He always help with the best solution and alwa Adviser Chien-Nan. Chien is very honest, polite and very helpful whenever I have to visit for service. He always help with the best solution and always let me know about pricing ahead of repairs. Whenever I call and he doesn’t answer, I can count on him immediately calling me back. I’ve had service advisors at BMW in the past, but not with his work ethic. Chien is BMW of Houston North finest Service Advisor!!! More

Herb my Salesmen was amazing, made my experience wonderful. General manager was exceptional also on communicating. Everyone at North BMW was great. Made my family feel comfortable and I had no doubt wonderful. General manager was exceptional also on communicating. Everyone at North BMW was great. Made my family feel comfortable and I had no doubt I was buying from a great place. More

I have wonderful experience at this store when I buy a pre owned BMW X5. All staffs works here are willing to help. I had not a single issue during appointment, test drive, placing order, consulting finan pre owned BMW X5. All staffs works here are willing to help. I had not a single issue during appointment, test drive, placing order, consulting financial, payment, delivery, and post-purchase visit to meet BMW genius. Shaun Massiah is great representative to support me go through each single steps. He responds all the calls and messages immediately with positive solutions. I will definitely come again for my next car and recommend the store to friends. More

Very good service and timely updates. Overall the service experience was very positive. Good waiting area with live tv and coffee and snacks were a big plus Overall the service experience was very positive. Good waiting area with live tv and coffee and snacks were a big plus More

I waited over 3 hours at the dealership to service my car. They were more worried about getting me to spend more money that they didn't even complete the inspection that I requested. car. They were more worried about getting me to spend more money that they didn't even complete the inspection that I requested. More

I special ordered a 2023 X1. The car was exactly what I ordered. My salesperson Jaxon was instrumental in making an excellent buying experience with no pressure tactics to buy mo The car was exactly what I ordered. My salesperson Jaxon was instrumental in making an excellent buying experience with no pressure tactics to buy more products. He was also very knowledgeable about the X1. I was also given a military discount. Thank you. More

We bought and service 2 BMW’s at this AutoNation dealership over the past 7 years. In general, we are very satisfied with the results. The latest service on our 2018 BMW X3 was a bit more extensive dealership over the past 7 years. In general, we are very satisfied with the results. The latest service on our 2018 BMW X3 was a bit more extensive than normal, but should have been completed in <2 days, instead it took 6 days. Everything requested was completed with high quality plus 1 (of 5) dealer recommended addition., Our service advisor was honest and fair during the process, as they worked through a service management transition. More

I was lucky to work with your advisor Mr. Rader Evans. He is friendly and professional, give me the right advice. Rader Evans. He is friendly and professional, give me the right advice. More

Jeremy Gold is just that GOLD, always easy to reach and keeps to the schedule. I have worked with him for years. We always purchased our cars from Greg Schell, we were sorry that he passed away, he was o keeps to the schedule. I have worked with him for years. We always purchased our cars from Greg Schell, we were sorry that he passed away, he was one of the best and the two of them together gave you a great team. More