BMW of Houston North

In the previous year I’ve had a multitude of issues with lack of mechanical expertise at this dealership. However, this most recent visit was a bit different. It became apparent that the service had returne lack of mechanical expertise at this dealership. However, this most recent visit was a bit different. It became apparent that the service had returned to days of old and my visit was a pleasant and rewarding visit. Even as I sat for over half a day waiting for the repairs to be completed since they no longer offer loaners. Kudos BMW North for putting the servant back into service. More

Convenience professional warm friendly clean trustworthy fair listen good problems solving advice options no hassles fair listen good problems solving advice options no hassles More

What can I say? It seem as tho after the purchasing of my vehicle. No one remember that I existed! From the salesman, to the lady that called a dozen of time in 1 It seem as tho after the purchasing of my vehicle. No one remember that I existed! From the salesman, to the lady that called a dozen of time in 1 day for me to get my insurance in to her. It took them longer then promises to deliver my vehicle, but what other choices do I have? I haven't gotten my plates & stickers, what FedEx did with it? I have no ideas because I'm not the dealership and they won't talk to me, while my paper plates EXPIRED last year. Should I be more upset than this? Indeed, but at the moment, I have much more important matter at hand. The only individual that seem to be of any assistance is Anthony . Even when he is out sick, he still reply when I text. Everyone else seem like they took some kinda permanent vacation. Thank you Anthony for your help anytime I call or text. What else can I say about anyone else there? Not even going to start More

Knowledgeable personnel and fantastic experience for a dealership! (amazing, right?) I drove there twice from Dallas, and they took care of me really well. dealership! (amazing, right?) I drove there twice from Dallas, and they took care of me really well. More

Everyone treated the visit as a valued customer and worked to meet our needs (waited for service to be completed). The staff also provided opportunities to ask questions concerning the service. Durin worked to meet our needs (waited for service to be completed). The staff also provided opportunities to ask questions concerning the service. During the visit for service, the person that handled the original transaction stopped to inquire if there was anything he could do to make our visit or ownership better (Mark Toups). Very kind offer More

We reached out to BMW of Houston North, received a response within a few minutes and scheduled an appointment. Everyone at the dealership was extremely helpful, we felt that everyone was eager to make response within a few minutes and scheduled an appointment. Everyone at the dealership was extremely helpful, we felt that everyone was eager to make the buying process the most convenient for us, we purchased the vehicle and we are extremely happy with our experience! More

Excellent attention to detail Care for my car like it’s a part of the family Service manager’s engagement is 100 % n very honest. No tricks to get more business just tell u what’s fixed n what’s recommen a part of the family Service manager’s engagement is 100 % n very honest. No tricks to get more business just tell u what’s fixed n what’s recommended Good experience here More

Over- the-top exceptional customer service! They make the buying process stress-free. Never had a dealership exceed my expectations so much. They make the buying process stress-free. Never had a dealership exceed my expectations so much. More

My last visit to service was not good. Tire repair (wheel insurance) was done by service advisor. Promised vehicle in 2 hours. I waited 4 hrs due to repair shop not looking at invoice to s Tire repair (wheel insurance) was done by service advisor. Promised vehicle in 2 hours. I waited 4 hrs due to repair shop not looking at invoice to see tire insured and customer waiting and no one available to wash vehicle. More

Best in class dealership, with a great and professional team that delivers an amazing experience. If you need to buy a BMW look for the Client Advisor Gabriel Aston, who is knowledgeable, patient, and high team that delivers an amazing experience. If you need to buy a BMW look for the Client Advisor Gabriel Aston, who is knowledgeable, patient, and highly open to helping me find exactly what I was looking for. Highly recommend! More