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BMW of Houston North

Houston, TX

4.8
1,044 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17730 North Freeway

Houston, TX

77090

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Showing 1,044 reviews

November 15, 2022

I have bought my cars from this dealership for many years and the reason I keep coming back is the service department. My relationship with Jeremy and his team is one of honesty and respect to each other. Wi More

by Mjschu11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Gold and his service team
Nov 18, 2022 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2022

I've been going here for a couple years to maintenance my vehicle. Always friendly, helpful and getting my car back at a prompt time. More

by Lupita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 21, 2022 -

BMW of Houston North responded

Hi Lupita, thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 10, 2022

BMW of Houston North did an excellent job at getting me into my BMW quicker than expected! Herb went out of his way to make sure my experience was more than amazing! Would definitely recommend for anyone l More

by Chico0103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Manning
Nov 20, 2022 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 08, 2022

I sent an email requesting information on an Audi Q5. Within 5 minutes Anthony called and scheduled an appointment for me. I arrived and the car was everything advertised and a more. Anthony was very pro More

by Chuck New
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony C.
Nov 16, 2022 -

BMW of Houston North responded

Hi Chuck, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 08, 2022

It was a good experience. Dropped off the car and was updated when needed. Thank you More

by Ivan.martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Nov 16, 2022 -

BMW of Houston North responded

Hi Ivan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 03, 2022

Worked with Tyler to get my break-in service done after a different dealership said they didn’t have the supplies. Tyler was awesome and is a fellow car nut. The service tech sent me a video and all was good More

by Mdfg83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 11, 2022 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2022

People working there makes the bussines run. They are always helping and trying to make things happen More

by ing.gustavo.burguete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovani
Nov 11, 2022 -

BMW of Houston North responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 02, 2022

The service advisor is excellent. The staff is friendly. . The technicians are skilled. I am committed to this dealership and it’s staff. I will miss Gregg . More

by johntillmanjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 09, 2022 -

BMW of Houston North responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 02, 2022

Everyone at the dealership was great! Made things easy and took care of me! Will be a customer for life! More

by Laura S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Lisa Parasrami
Nov 11, 2022 -

BMW of Houston North responded

We are pleased to hear you had such a positive experience with us, Laura! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 01, 2022

I brought my car in for service! The next morning it would not start! I had to get it towed! More

by echos.robert
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

BMW of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8901. We hope to hear from you.

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