BMW of Houston North

This service department is by far the best I have ever used. From start to finish. Appointments made easily. Jeremy Gold gives a easy to understand explanation of service needed. Waiting room is clean and used. From start to finish. Appointments made easily. Jeremy Gold gives a easy to understand explanation of service needed. Waiting room is clean and comfortable. Managers, Carla and Derick, come by and ask if anything needed while I wait for my car. This is my 4th BMW. I will continue to buy and service my 2 BMW's at BMW of Houston North. More

#1 dealer in Houston area! On Saturday I purchased my second in as many years vehicle from BMW Of North Houston. Over my 60 plus years I have dealt with way too many dealerships to count, but only once second in as many years vehicle from BMW Of North Houston. Over my 60 plus years I have dealt with way too many dealerships to count, but only once before Saturday was the experience so painless. This of course was before the SECOND amazing experience I had on Saturday and BOTH were at BMW of North Houston. Alex G was my buying consultant and there was zero pressure to buy. Very knowledgeable, courteous, and willing to listen to what I wanted. I initially went into to the dealership for a scheduled service for the first vehicle I had purchased at this dealership. I had decided to wait on the vehicle as it was only a minor service. As I walked around I saw a vehicle that caught my eye. My vehicle service was completed and I had errands to run. I told Alex I might be interested but I didn’t have time to sit around. While I ran my errands Alex worked out the specifics of one the deal and after I finished my errands I stopped by the dealership and reviewed the details. I decided to make the purchase based on the outstanding numbers provided. The longest part of the process was waiting on the vehicle to be detailed and fueled. While this was occurring I met with Darrin (Finance) to complete paperwork and then I was driving down the road. This complete dealership is outstanding, from the service department to sales and down to the back office personnel. Amazing professionalism across the board. More

There is nothing cheap about servicing a BMW but there is nothing like driving one. BMWs have lots of little things that require service that are not usual on domestic makes of cars. I have owned 4, three 7 nothing like driving one. BMWs have lots of little things that require service that are not usual on domestic makes of cars. I have owned 4, three 7 series and a 5 series all have been serviced here. I will soon be locating a x5 for my next car. Nice facility, the remodel was a nice touch. I have used the same service adviser Raider Evans who does a wonderful job of taking care of me. Recently I had a blow out on the freeway late in the afternoon. I was able to have the car towed to the dealership close to closing time and Raider arranged a loaner for me on very short notice. I know you like 5 stars so I will give you that on price although NOT cheap by any means. More

Service department is outstanding and I have not ever had a bad experience in my 2 plus years of BMW ownership at BMW of North Houston a bad experience in my 2 plus years of BMW ownership at BMW of North Houston More

Excellent service and quality work. Thanks again to my service adviser Mr. Mendoza for getting my vehicle into service the same day I called. I highly recommend BMW of North Houston. service adviser Mr. Mendoza for getting my vehicle into service the same day I called. I highly recommend BMW of North Houston. More

Quick and comfortable. No wait to get started. The wait area is comfortable and properly equipped for a couple of hours of sitting down and working. area is comfortable and properly equipped for a couple of hours of sitting down and working. More

Friendly and courteous staff. Not only that, the service was wonderful and we received our car back quickly. We worked with Carla, who was very knowledgeable and responsive. 100% recommend! was wonderful and we received our car back quickly. We worked with Carla, who was very knowledgeable and responsive. 100% recommend! More

The service department is always efficient, friendly and accessible to discuss any and all vehicle problems, upgrades or routine matters that pertain to vehicle maintenance. accessible to discuss any and all vehicle problems, upgrades or routine matters that pertain to vehicle maintenance. More

ROBIOTIC> everyone walking around like robots. No interpersonal skills, no smiles, no type of energy or sense of urgency, just going thru the motion to get a paycheck interpersonal skills, no smiles, no type of energy or sense of urgency, just going thru the motion to get a paycheck More

Very friendly, very good service very comfortable environment for customers. environment for customers. More