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BMW of Houston North

Houston, TX

4.8
1,023 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17730 North Freeway

Houston, TX

77090

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Showing 1,023 reviews

August 02, 2021

Poor communication and service. We stated the specific needs for our new car (windshield replacement and tire pressure check) and we couldn’t even get that completed in a week. All the while, we tried to More

by bobbyminelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
July 31, 2021

My experience with Cassey was very informative and thorough she kept me informed of what was going on with the service that was being done to my vehicle. She is truly a ray of sunshine😃 and I would h More

by Lovanda.curvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Monroe
Aug 22, 2021 -

BMW of Houston North responded

Hello, it is great to read such wonderful comments about your recent experience with Cassey! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2021

Agent was very friendly and informative but I had waited over 3 hours and a half for brake fluid change that I was told it would take 2 hours max. More

by zikar.zaour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
XXX
Aug 22, 2021 -

BMW of Houston North responded

Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

July 29, 2021

This is the only location I’ve ever used to service my BMW. Great customer service from my service advisor, Chin, and other dealership associates. More

by Erica38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chin
Aug 13, 2021 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 29, 2021

Jason has been our service advisor since we got our car there and has always provided great customer service. Great service area to relax while the work is being done. More

by C Hill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 13, 2021 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 29, 2021

Great car, and the purchase was pleasant. Still Great car, and the purchase was pleasant. Still learning about features, plan a trip in soon to have Daniel help me. 740 is an easy car to like More

by wanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami, Daniel, Cassey Monroe, couple others, sorry do not have cards
Aug 13, 2021 -

BMW of Houston North responded

Hi Wanda, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 26, 2021

Great customer service, clean environment, on time, will definitely come back in the future. Waiting area is nice and clean with coffee but no snack More

by LBT45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason M
July 26, 2021

I’m always greeted with such professionalism from Rader Evans, he is very patient and extremely knowledgeable in every concern that I may have concerning my vehicle. More

by Gg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rader Evans
July 25, 2021

It was no-nonsense, friendly and smooth experience. Would definitely shop there again. Most of our leg work was done via email, so when we showed up, the process was very smooth. More

by Kclark77979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Manning
Jul 26, 2021 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2021

Took my car in for services. My service advisor was very polite and helpful. I waited for my car to be taken care of in their very comfortable waiting area. I am very please with the service I received!! More

by christydwoods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel Flores
Jul 26, 2021 -

BMW of Houston North responded

Hi , we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value and we hope you'll consider us again in the future!

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