BMW of Houston North

Went to BMW Houston North to check out a pre owned M5. Ben was extremely knowledgable about not only the M series but also the standard series and helped me make a well informed decision on the right mode Ben was extremely knowledgable about not only the M series but also the standard series and helped me make a well informed decision on the right model to buy. All of the people were very prompt (never had to wait more than a few seconds for someone to see if they could help me) and friendly. When the car I was looking at had a problem, the dealer fixed it right away at no cost to me and gave me a discount on future service as a courtesy as well. Carlos in finance also got me a much better APR than I expected and the paperwork went very fast. It was clear to me that these guys are not only honest and fair, but well trained and efficient so the overall experience of buying and servicing a car was fast and effective yet fun. I would definitely come back here for my next car and would recommend these guys to anyone. More

Each time I have used this dealership for service my experience has always been poor. Customer Service and quality of repairs very poor. They don't seem to be too concerned about it either. I have experience has always been poor. Customer Service and quality of repairs very poor. They don't seem to be too concerned about it either. I have emailed several times and completed service surveys requesting to hear from a service manager. The one time I did hear from him he apologized and stated that he was going to have my service advisor call me that day and of course I have never heard from either of them again. More

This time last year I was looking for a new car. My dream car had always been Infinity EX45..i test drove new 2012 Mercedes C Class and 2012 Audi A6. My dad has two BMW's and I thought I should test drive o car had always been Infinity EX45..i test drove new 2012 Mercedes C Class and 2012 Audi A6. My dad has two BMW's and I thought I should test drive one just to apease him. My husband and I stopped by BMW North Houston for the 3rd and final test drive. We were greeted by Anothony Davidson and he was wonderful, especially compared to treatment we got from Mercedes of North Houston. We told him we were looking because I wanted new car but did not necessarily need one. He walked with us thru the lot and we found a cute little 2008 Z4 convertible...which we ourchased. I brought it back about 6 months later to have battery replaced. When i left service area, where i received fantastic treatment and service from Radar Evans my husband was looking at new 2009 hardtop convertible Z4 with Anthony...well, within 6 months I have purchased my 2nd BMW from Anthony...i absolutely love my new car. He is always so helpful, accessible and accommodating. I would highly recommend him, Radar and entire staff at BMW North Houston. I not only consider Anthony my salesman but found call hum a friend. More

This is my 3rd used BMW from them. First time working with Ben, he made it so easy to purchase, and the finance manager was great as well. Very happy customer. with Ben, he made it so easy to purchase, and the finance manager was great as well. Very happy customer. More

Mike Watkins, Did a good job on his sale, just one Mike Watkins, Did a good job on his sale, just one thing I was displease with was they made a major error when assigning the VIN# on the contract a Mike Watkins, Did a good job on his sale, just one thing I was displease with was they made a major error when assigning the VIN# on the contract and I happen to catch the error a few days later after reviewing the paper work. More

I purchased a BMW 335i from this dealership. This is the second vehicle that I purchased from them in the past five years (I purchased a MB C-320 from their sister MB dealership next door). They are probab second vehicle that I purchased from them in the past five years (I purchased a MB C-320 from their sister MB dealership next door). They are probably one of the best dealerships in town. They understand that when buying a high-end vehicle, it is not just about buying a new car, it is about the purchase experience, and they make every effort to make it the best buying experience out there. The salespersons are very professional, cooperative and knowledgeable about their cars. They have a great stock of new and certified pre-owned vehicles, and they take care of every detail on their certified pre-owned to make them look like new. I am delighted with every aspect of my dealing with them. I will definitely go back to them when the times come to buy a new or certified pre-owned vehicle again. More

Great people, great service,thinking about buying another BMW from BMW of Houston North. Their service department was very informative about any service requirements my new buy would need. BMW from BMW of Houston North. Their service department was very informative about any service requirements my new buy would need. More

From start to finish, experience of buying my 328i was EXCELLENT! The customer service provided was great! Everything we did was explained in advance of doing it, from picking out the car, to getting info EXCELLENT! The customer service provided was great! Everything we did was explained in advance of doing it, from picking out the car, to getting information about the car, to getting it test drive ready, to sitting down with the finance person who explained in great detail everything I signed. Anthony explained all the intrumentation of my car and made sure every detail was taken care of. Even the follow up customer service has been great! THIS dealership gets a perfect 10!!! Thanks! More

Lonnie Soza provided an unending attention to my car buying experience that was second to none. I set a high bar when looking for a dealer and a vehicle. I located a car on line at BMW North, visited th buying experience that was second to none. I set a high bar when looking for a dealer and a vehicle. I located a car on line at BMW North, visited the dealer and looked at the BMW 650I. It appeared to be the vehicle I wanted, but I found some items that I did not want on the car and Lonnie got involved and in essence, allowed me to reverse the deal and then committed to finding me another vehicle. After searching his lot, and the inventory of every lot in Auto Nation, Lonnie and I located a vehicle and closed the deal. Although the vehicle was purchased at another dealer which resulted in another administrative issue, Lonnie once again made calls, emails and corrected this issue. Again, above and beyond what any Sales Manager has ever done in my 39 years of driving. I highly recommend BMW North if you're in the market for a luxury vehicle. Thank you Lonnie! More

I love my new (to me anyway)car. I searched and re-searched for the car I wanted and when these guys got in the car that was right for me, they called right away. Abraham was super nice and I hig re-searched for the car I wanted and when these guys got in the car that was right for me, they called right away. Abraham was super nice and I highly advise talking with him if you are in the market for a BMW. Martin helped me with every concern I had about my new car. Billy in the service dept. made sure my car was perfect when I picked it up yesterday. I love you guys, keep up the good work and great customer service! This girl appeciates it and I will not buy a car from anyone else. More