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BMW of Kansas City South

Kansas City, MO

4.8
2,094 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,094 Reviews of BMW of Kansas City South

July 21, 2025

Service department, especially service advisor John Strode is a pleasure to work with. All needs are taken care of More

by RobertKish
Recommend Dealer
Yes
Employees Worked With
John Strode
July 01, 2025

I had some recall work that needed to be done and this was my first choice to get it completed. They also recommended brake fluid and I had them also run a diagnostic test. Those two were completely finis More

by gregwhiteowl
Recommend Dealer
Yes
Employees Worked With
John Strode
Jul 10, 2025 -

BMW of Kansas City South responded

Thank you for choosing Hendrick BMW of Kansas City South for your service needs! We're so glad to hear your recall visit—and the additional work—went smoothly. We'll be sure to share your kind words with John, our greeter, and the entire team. It's always our goal to provide thorough, professional service from start to finish. We truly appreciate your trust and look forward to serving you again in the future!

June 30, 2025

Never a problem with the service department. John Strode was great to work with. Always polite and informative. It's always a good experience. Appreciate it! More

by robf
Recommend Dealer
Yes
Employees Worked With
John Strode
Jul 02, 2025 -

BMW of Kansas City South responded

Thank you for the kind words! We're glad to hear you've consistently had great experiences with our service department. John Strode will be thrilled to know his polite and informative approach made a positive impact. We truly appreciate your continued trust and look forward to seeing you next time!

June 12, 2025

Working with Liam Walsh and Keith at BMW OF KANSAS CITY SOUTH was a pleasant and professional experience from beginning to end. It was clear that they had our best interests and ultimate satisfaction forem More

by beardslee68
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Jun 17, 2025 -

BMW of Kansas City South responded

Thank you for the kind words! We're thrilled to hear that working with Liam Walsh and Keith made your experience at BMW of Kansas City South both pleasant and professional. It's always our goal to keep our guests' best interests at heart, and we're glad that came through. We’ll be sure to pass along your thanks to both of them. Enjoy your vehicle, and don’t hesitate to reach out if you need anything down the road!

May 27, 2025

The service department is wonderful. My advisor John has always made the experience a pleasant one. More

by Bitsyritt
Recommend Dealer
Yes
Employees Worked With
John Strode
May 30, 2025 -

BMW of Kansas City South responded

Thank you for taking the time to share your experience! We’re so glad to hear that our service department continues to impress, and that John has made each visit a pleasant one. He’s a true asset to our team, and we’ll be sure to pass along your kind words. We appreciate your trust in us and look forward to serving you again!

May 22, 2025

I have owned my car for a while now and always good about the service I get at this dealership. Their staff is very knowledgeable and professional. My service manager is John Strode and he is great. Al More

by suziphone33
Recommend Dealer
Yes
Employees Worked With
John Strode
May 24, 2025 -

BMW of Kansas City South responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear you've consistently had great experiences with our service team. John Strode is a valued member of our staff, and we're glad to know he's been so helpful and accommodating to your schedule. Your recommendation means the world to us—thank you for being a part of our dealership family!

May 10, 2025

Excellent experience! , I know because I had purchased a BMW 30 days prior from another dealer and traded it in here.The difference in dealerships was day and night. Adria More

by Jh2o
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Zaragoza
May 25, 2025 -

BMW of Kansas City South responded

Thank you so much for sharing your experience! We’re thrilled to hear that Adrian and our team provided such a positive difference compared to your previous dealership. It’s great to know our Product Geniuses are helping you get comfortable with all the new technology, and that Adrian continues to check in to ensure your satisfaction. We truly appreciate your trust and kind words — BMW South looks forward to being your go-to for all your future vehicle needs!

May 07, 2025

First visit. John Strode was great to work with. Good communication and very helpful throughout the process. More

by MM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Strode
May 10, 2025 -

BMW of Kansas City South responded

Thank you for your kind words! We're glad your first visit was a great one and that John Strode provided helpful, clear communication throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

May 05, 2025

Brennan Wonderly is the most pleasant salesman i have worked with on buying a car. There was no pressure at all. More

by tmevekc
Recommend Dealer
Yes
Employees Worked With
Brennan Wonderly
May 10, 2025 -

BMW of Kansas City South responded

Thank you for the kind words! We're so glad to hear that Brennan Wunderly made your car-buying experience a pleasant and pressure-free one. Providing a comfortable and respectful environment is always our goal, and we’re happy Brennan delivered just that. Enjoy your new vehicle, and we appreciate you choosing us!

April 22, 2025

There are not enough kind and positive words to describe how wonderful Matt Bayer and his team are! Our daughter’s car broke down while across the country and they helped every step of the way! From the mom More

by jenyjewel
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Paullie Ranker
May 04, 2025 -

BMW of Kansas City South responded

Thank you so much for your kind and thoughtful words! We’re absolutely thrilled to hear that Matt Bayer and his team were able to provide such exceptional service, especially during such a stressful situation. It’s wonderful to know that they kept you informed every step of the way and made your daughter feel comfortable while she was far from home. We’re honored to have earned your trust, and we’re so grateful for your recommendation. We truly look forward to being your go-to BMW service team for life!

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