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BMW of Kansas City South

4.6

125 Lifetime Reviews

1200 W 104th St, Kansas City, Missouri 64114
Call (816) 895-6228

Top Reviewed Employees

Teresa Molinaro, Business Manager, BMW of Kansas City South

Teresa Molinaro

Business Manager
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rodkem  Matthews, Client Advisor, BMW of Kansas City South

Rodkem Matthews

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Caleb Zimmermann, New Car Sales Manager, BMW of Kansas City South

Caleb Zimmermann

New Car Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Billy  Roskosh, Client Advisor, BMW of Kansas City South

Billy Roskosh

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

January 17, 2019

"Went the extra mile"

- JHENNON7 Verified Customer

Dealt with the service department on an issue my vehicle was having, then found out there is a parts recall. Service manager was knowledgeable and explained in full detail. They provided me with a rental comparable to my personal vehicle, which wasn't expected, but appreciated. The service manager went the extra mile to get a part replaced that had to be ordered from the previous service visit I had and was very kind. The reason for the 4 star rating is because one of the service techs, Derek could use some additional customer service training. From the first conversation I had with him he made me feel like I was a bother to him. Left me feeling like he had a preconceived opinion that because I drive a higher end car I must be stuck up or snooty. Even casual conversation left me thinking I had done something wrong. Wasn't impressed with his attitude and will make sure he isn't the service rep I deal with in the future.

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Employees Worked With

Derek Goodhart

January 17, 2019

"Customer Service"

- DB Verified Customer

When looking for a new car, I decided to visit BMW of KC South, had a great no-pressure salesman and purchased my X5. For service, my tech has been awesome and very knowledgeable. He is my go to guy if I have questions.

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Employees Worked With

Paullie Ranker

January 17, 2019

"Paul was excellent "

- BBLAYLOCK2013 Verified Customer

This is the first time in awhile. That i felt Bmw actually cared about the customer needs and wants. Before i felt, it was all about the money.

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Employees Worked With

Paul tracy and Wong

Featured Inventory

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2016 Audi Q3

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2019 BMW i8

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2014 Porsche 911

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Photos & Amenities

  • Authorized Parts Store
  • Authorized Accessories Store
  • Express Service
  • Customer Lounge Area
  • Free Loaner Cars
  • Free WiFi
  • Cable TV
  • Instant Financing
  • Pet Friendly
  • Drive-In Service
  • Television
  • Vending Machines
  • Free Coffee
  • Children's Play Room
  • Free Drinks
BMW of Kansas City South, Kansas City, MO, 64114