
BMW of Kansas City South
Kansas City, MO
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2,092 Reviews of BMW of Kansas City South
Never a problem with the service department. John Strode was great to work with. Always polite and informative. It's always a good experience. Appreciate it! John Strode was great to work with. Always polite and informative. It's always a good experience. Appreciate it! More
Working with Liam Walsh and Keith at BMW OF KANSAS CITY SOUTH was a pleasant and professional experience from beginning to end. It was clear that they had our best interests and ultimate satisfaction forem SOUTH was a pleasant and professional experience from beginning to end. It was clear that they had our best interests and ultimate satisfaction foremost in their efforts. Thank you guys for your helpful advice. More
I have owned my car for a while now and always good about the service I get at this dealership. Their staff is very knowledgeable and professional. My service manager is John Strode and he is great. Al about the service I get at this dealership. Their staff is very knowledgeable and professional. My service manager is John Strode and he is great. Always helpful keeps me informed and ready to take care of me in my time frame. I would recommend using this dealership. More
Excellent experience! , I know because I had purchased a BMW 30 days prior from another dealer and traded it in here.The difference in dealerships was day and night. Adria , I know because I had purchased a BMW 30 days prior from another dealer and traded it in here.The difference in dealerships was day and night. Adrian worked with us before, during, and after the purchase. The tech specialist are available as much as needed to learn all the new technology. Adrian still calls to insure we are happy with our new X5.BMW South is the only place needed to go to for your next purchase!! More
There are not enough kind and positive words to describe how wonderful Matt Bayer and his team are! Our daughter’s car broke down while across the country and they helped every step of the way! From the mom how wonderful Matt Bayer and his team are! Our daughter’s car broke down while across the country and they helped every step of the way! From the moment the tow truck brought it in they communicated the problems, what needs to be addressed, the severity of each item and then went to work to get it fixed! Everyone answered the phone every time we called or called us back immediately, then took the time to explain the process step by step! We are beyond grateful to have found Matt and his team! I would recommend BMW KC South any day, they have found a customer for life. Thank you for taking such good care of our daughter and making her feel so comfortable while away from home! If I could give you 10 stars I would!! More
The maintenance department was outstanding however my customer service experience was less favorable. Not very accommodating and hard to contact. customer service experience was less favorable. Not very accommodating and hard to contact. More