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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

May 29, 2020

Brought my car in to get serviced and for a couple bigger repairs. They did an awesome job and have a professional and courteous staff. More

by Vega
Recommend Dealer
Yes
Employees Worked With
Paul Tracy, Paullie Ranker
Jun 01, 2020 -

BMW of Kansas City South responded

Vega, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2020

The sales team that assisted me with purchasing my new BMW answered all of my questions and went above and beyond to get the deal done. I will be purchasing from BMW South again in the future! More

by Eddubb
Recommend Dealer
Yes
Employees Worked With
Farr (Sales Manager) 5 stars for him as well! , Giuseppe Baldin, Denis Vukorep
Jul 23, 2020 -

BMW of Kansas City South responded

Eddubb, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

May 29, 2020

The dealership did a great job diagnosing the problem with the vehicle and gave me multiple options on how to address the issues without feeling pressured. More

by tennesseean1
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jun 04, 2020 -

BMW of Kansas City South responded

Tennesseean1, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2020

BMW of S KC offered complementary valet service and loaner vehicle, both of which were much appreciated, especially during the stay at home orders. CBS brake fluid and other services were excellent and More

by parkmike
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jun 04, 2020 -

BMW of Kansas City South responded

Parkmike, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2020

I was shocked that I saw only one employee wearing a mask. The pandemic is far from over. Hendricks BMW is disrespecting its customers by putting them in harms way. Not the kind of company that I want More

by WMPENTZ
Recommend Dealer
No
Employees Worked With
Derek Goodhart
Jul 23, 2020 -

BMW of Kansas City South responded

Wmpentz, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. Please know that we take the pandemic seriously and are following the policies and guidance provided by local government and by Hendrick. Please reach out to us at (816) 501-2700 to speak to our general manager directly.

May 28, 2020

Clinton Wong was extremely helpful with getting my car repaired. I would highly recommend him and the dealership. They are all very nice to work with. More

by keithdurwood
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Clinton Wong
Jun 01, 2020 -

BMW of Kansas City South responded

Keithdurwood, we are very happy we could provide you with a positive experience! We'll be sure to pass the message along to Clinton.

May 28, 2020

Professional & Friendly Experience I got new tires on my 650i and they gave me a great price and loaner car to drive while it was being done. Clint and Jhoda took care of everything. More

by jfhenderson9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist, Clinton Wong
Jun 04, 2020 -

BMW of Kansas City South responded

Jfhenderson9, your satisfaction is our top priority. We're glad we could provide you with a positive experience!

May 28, 2020

Great people fast and friendly service, apprix was their hard work!!! Will repeat more service with them in the future. Would highly recommend them for any service need. More

by XSM377
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 04, 2020 -

BMW of Kansas City South responded

Xsm377, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 27, 2020

Excellent customer service . Paul was very helpful , I’m Excellent customer service . Paul was very helpful , I’m satisfied with the service . I got my car fixed , car is running smooth again . I Alw More

by DRWIRELESS
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jun 01, 2020 -

BMW of Kansas City South responded

Drwireless, your satisfaction is our top priority. We're glad that Paul was able to help! Thank you for visiting!

May 26, 2020

We had a great experience at BMW of Kansas City South! The staff is very friendly and professional. I recommend this dealership to anyone that is in the market for a new car. Giuseppe was simply the be More

by kerijackson
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Jhoda Edquist
May 28, 2020 -

BMW of Kansas City South responded

Kerijackson, it's experiences like yours that really keep us motivated! We'll be sure to let Giuseppe know that he did great!

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