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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

July 19, 2019

Todd B The dealership was really nice and the employees were most helpful. I had my X5 serviced and the technician was a true professional and his level of c More

by Todd B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jul 26, 2019 -

BMW of Kansas City South responded

Todd B thank you for your kind words about our service department. We truly appreciate your business. It's great to read our technicians were professional and that the level of customer service was amazing. We look forward to your next visit! Take care!

July 19, 2019

Great people, Great Service I’ve purchased many BMWs over the years, but the communication and service related to the ordering and delivery of my newest BMW was exceptional. More

by T///M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Nick Fairbanks, Samuel Newton, Jhoda Edquist, Jordan Kivett
Jul 26, 2019 -

BMW of Kansas City South responded

T///m, thank you for leaving us this awesome review. We are so pleased to read that the ordering and delivery of your new BMW was exceptional! We sincerely thank you for the positive review, and look forward to seeing you again soon! Take care!

July 19, 2019

Maintenance Had 2018 BMW in for annual maintenance. Drivers side door had clicking sound when opened or closed. Repaired. Loaner car provided. Easy in and out More

by dennis64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 26, 2019 -

BMW of Kansas City South responded

Hi Dennis64! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2019

Best car buying experience I’ve ever had Giuseppe was professional, informed, responsive and very polite. I was impressed by his trustworthy and honest nature. The next car I buy will be f More

by adevolder01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Jordan Kivett
Jul 19, 2019 -

BMW of Kansas City South responded

Adevolder01 thank you for your business and taking the time to leave us a review about your visit. We always want to deliver a great experience to our clients and glad you found this to be the case during your visit. Thank you again for giving us the opportunity to assist you in your new car purchase.

July 18, 2019

Satisfied Buyer Long time Lexus driver and first time BMW buyer. I found the sales team lead by Rodkem Matthews and Caleb Zimmerman to be very professional and persu More

by Retired guy
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Rodkem Matthews, Clinton Wong, Jordan Kivett
Jul 26, 2019 -

BMW of Kansas City South responded

Retired guy welcome to the BMW family! Thank you for taking the time to share your experience. We know buying a new car can be exciting and we are glad we were able to be a part of it. Thank you again for the great review! Take care!

July 17, 2019

Oil change- service They were running on time. Did excellent work. And wash my car before returning! Will return to this service department. Very pleased and pleasant More

by ASTREETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 19, 2019 -

BMW of Kansas City South responded

Hi Astreeter! We're so happy we were able to help you out! We look forward to your next visit! Take care!

July 16, 2019

Poorest experience ever Late replies no statuses took forever to fix the car and my car ended up with loads of new problems! Highlight:- Forgot to connect oxygen sensor More

by MUKULARORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clinton Wong
Aug 02, 2019 -

BMW of Kansas City South responded

Hi Mukularora, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact our General Manager Jhoda Edquist at 816-501-2702 at your convenience. Thank you!

July 16, 2019

BMW South Great service advisor and mechanics. Was supplied a almost new X3 for use while mine was being repaired. Dealership is clean and nice looking. The More

by AJW90520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 19, 2019 -

BMW of Kansas City South responded

Thank you for you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit with us! We hope you have a great day!

July 16, 2019

Amazing The whole team was Fantastic. They treated me like family. If I already didn’t have a newer BMW I would buy one. They showed where everything is & tol More

by romerochris70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 19, 2019 -

BMW of Kansas City South responded

Hello Romerochris70! It's awesome to read that you were treated like family during your visit here at BMW of Kansas City South. Our team strives to deliver a first class experience and we are glad you felt our whole team was fantastic. Thank you for your kind comments and we look forward to your next visit with us!

July 15, 2019

New x3 Great service for trading two cars for one! Best experience with a BMW dealership ever. They worked hard to. find the best fit for us. More

by GEODON65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great , Caleb Zimmermann, Keith Heedum, Jordan Kivett
Jul 19, 2019 -

BMW of Kansas City South responded

Thank you Geodon65! We are honored our store provided you with the best BMW dealership experience ever! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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