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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

April 28, 2019

X7 - The Wait is Over! Our experience with BMW Of South KC was fantastic. Everyone here goes out of their way to make the new car buying process as seamless as possible. I More

by BMW girl27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Nick Fairbanks, Rodkem Matthews, Jordan Kivett
May 01, 2019 -

BMW of Kansas City South responded

Hi Bmw Girl27, thank you so much for your positive comments about BMW of Kansas City South! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your 3 series and new X7 purchase. If you have further needs or questions, please reach out! Have a great day!

April 28, 2019

Service Department Everyone was polite and helpful. Provided us with the progress of the work being done on our vehicle. Recommendations of things that may need attent More

by KJCOOPER0727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 01, 2019 -

BMW of Kansas City South responded

Hi Kjcooper0727! Thank you so much for your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2019

Nice buying experience Buying experience for used car was even better than buying a new car at Lexus, Toyota and Nissan. We are impressed with gift bag as a present to new o More

by tohchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Coit, Keith Heedum, Jordan Kivett
May 01, 2019 -

BMW of Kansas City South responded

Tohchi, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations and provide you with a premium experience!

April 27, 2019

Alignment 4 wheel alignment & balance, waited @ dealership-no loaners available. Was there 2.5 hrs, comfortable amenities w/ free WiFi. They washed & vacuumed m More

by mrjpmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
May 01, 2019 -

BMW of Kansas City South responded

Mrjpmeyer, thank you for taking the time to leave us this information about your recent visit. We truly appreciate your feedback and hope to be of assistance in the future. Take care!

April 27, 2019

Diligent Giuseppe worked so hard to get the best deal for me. He was patient and very understanding of my needs. Not at all the typical car dealer that just wa More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marqueta, Giuseppe Baldin, Nick Fairbanks, Jhoda Edquist
May 01, 2019 -

BMW of Kansas City South responded

Hello B, we are so pleased you enjoyed your visit with us! Thank you for your kind comments, it's great to read our team delivered such a pleasant buying experience. We truly appreciate your business and look forward to continuing our relationship with you in the future.

April 26, 2019

Repairs The staff did a great job of getting my car taken care of. Paullie does a great job of keeping you up to date on what is going on and the timeline of More

by joshuatarr1391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
May 01, 2019 -

BMW of Kansas City South responded

Joshuatarr1391, we are glad we could help! Thank you so much for your positive comments about Paullie. Please don't hesitate to reach out to us if there's anything more we can do!

April 26, 2019

Outstanding Quick service on the car. Nice waiting room. A fair amount of items to select from at the snack bar. I was kept up to date as service was being perfor More

by CRAIG72117211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Apr 29, 2019 -

BMW of Kansas City South responded

Outstanding

April 25, 2019

Great Service!!! Sam is a great guy to work with. Very professional. Made the process of buying a breeze. Definitely will recommend friends and family to him. More

by ltlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Newton, Jordan Kivett
May 01, 2019 -

BMW of Kansas City South responded

Hi Ltlawson! We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2019

Recall I had made an appointment for recall work to be done. It turned out parts weren’t available from BMW yet Holly did a good job explaining the problem More

by rabondi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
May 01, 2019 -

BMW of Kansas City South responded

Rabondi, we are glad we could help! We do hope we can be of assistance in the future. Take care!

April 25, 2019

Excellent Sales and Service Group I truly appreciate the friendliness, dedication, knowledge, and customer service all involved provided in this process! I would recommend working with More

by Dearabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Giuseppe Baldin, Pedro Martinez, Paul Tracy, Jordan Kivett
May 01, 2019 -

BMW of Kansas City South responded

Dearabby thank you; we appreciate you taking the time to let us know how our team did. Providing excellent customer service is what we strive for! We are pleased to read that it was giving throughout your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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