BMW of Kansas City South

Exceptional customer service I was greeted by Derek, he was excellent and patient. I came in for a simple oil change, he willingly took the time to answer all my questions and I was greeted by Derek, he was excellent and patient. I came in for a simple oil change, he willingly took the time to answer all my questions and pointed out some of my cars issues. He didn’t do any pushy salesman pitch. He made me feel comfortable that he was after my best interest. I will be back for sure. More

Went in to get oil change and front brakes and wheel alignme Clinton Wong is awesome even though I feel much poorer when I leave. Got me a loaner and took care of my license plate lights when they realized they Clinton Wong is awesome even though I feel much poorer when I leave. Got me a loaner and took care of my license plate lights when they realized they had been left out More

Quick, honest and friendly. These guys are awesome. Don't go anywhere else. Service is on time as promised and very friendly. They are located at the very back but they are at t These guys are awesome. Don't go anywhere else. Service is on time as promised and very friendly. They are located at the very back but they are at the very front of customer satiafaction. More

Very impressive I was traveling in Kansas City for business and picked up a metal filing in one of my tires so I scoped out a BMW dealership and went to it first thi I was traveling in Kansas City for business and picked up a metal filing in one of my tires so I scoped out a BMW dealership and went to it first thing 7:00 a.m. in the morning. When I got there I was standing in a double-wide trailer watching midget wrestling and quickly decided this was not the BMW dealership for me. I found your dealership and drove straight there and I could not have been more pleased with what I encountered; with the professionalism of your staff, the beautiful waiting room, the price of the tires and alignment. Kansas City is lucky to have your dealership thank you very much! More

Great Service! Pedro and the dealership picked me up over 100 miles away to get me to look at and test drive my vehicle after offering deals online without having to Pedro and the dealership picked me up over 100 miles away to get me to look at and test drive my vehicle after offering deals online without having to drive there! More

Seamless service Very impressed with the quality of service from the service advisors attention to detail, to the loaners on hand, to the overall responsiveness of the Very impressed with the quality of service from the service advisors attention to detail, to the loaners on hand, to the overall responsiveness of the service department. More

Good Experience Took my car in for a recall and to have other aspects inspected. They were very busy and my car was not completed in the timetable, but Paulie was ver Took my car in for a recall and to have other aspects inspected. They were very busy and my car was not completed in the timetable, but Paulie was very communicative and I was given a brand new loaner vehicle which made the delay in getting my vehicle back moot. More

Positive Buying Experience ! My husband and I purchased an X3 and we have nothing but positive things to say about the whole experience. This is our third Hendrick auto purchase a My husband and I purchased an X3 and we have nothing but positive things to say about the whole experience. This is our third Hendrick auto purchase and we will continue to do business with them for future auto purchases. Thank you to all of the staff at Hendrick BMW for this very pleasant buying experience. We will definitely recommend them to friends and family. More

Fast and friendly service. They were very fast and friendly about an immediate need. Listened to my concerns and offered options. I have come to rely on my service contact, Cl They were very fast and friendly about an immediate need. Listened to my concerns and offered options. I have come to rely on my service contact, Clinton for his guidance. I do a lot of work on my two BMWs myself, but when I need help, they are there! Thanks guys. More

Great car buying experience! Keith was extraordinarily helpful in walking my wife and I through the car buying process. He spent several hours walking us through the X5 we ultima Keith was extraordinarily helpful in walking my wife and I through the car buying process. He spent several hours walking us through the X5 we ultimately bought from him. He never pressured us or tried to push us into a vehicle we didn’t want. It was such a pleasant experience. More