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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

February 12, 2019

Buyer experience Very friendly, professional, supportive and insightful staff who in my opinion can sell ice in Norway without being pushy or pressuring the buyer. The More

by MAIL4GEBI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Caleb Zimmermann, Nick Fairbanks, Samuel Newton, Jhoda Edquist
Feb 14, 2019 -

BMW of Kansas City South responded

Mail4gebi, thank you so much for the positive review! We're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2019

Service Paul was great! Had an oil change, new filter and wiper blades. Paul also had my vehicle washed for me, would highly recommend Hendricks BMW. More

by GONZALEZROSE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul in service
Feb 14, 2019 -

BMW of Kansas City South responded

Hello Gonzalezrose, we really appreciate your positive review about Paul and your experience with us! Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! Take care!

February 11, 2019

Easy to deal with Great service by both Pedro, Tarik, and the GM. I knew what I was looking for and they make it easy. I could have bought a similar vehicle from out of More

by JEFFREYALOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Nick Fairbanks, Pedro Martinez, Jhoda Edquist
Feb 14, 2019 -

BMW of Kansas City South responded

Hello Jeffreyalogan, thank you again for your business and your kind review. We are pleased that Pedro, Tarek and Jhoda delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 11, 2019

Great I think Kaleen Dunn did a wonderful job in keeping me in touch on the manual transmission. She even followed up to see if I was ok with the car More

by STEVEBROWN181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Karras, Kalene Dunn
Feb 14, 2019 -

BMW of Kansas City South responded

Hello Stevebrown181! We really appreciate your positive review about Kalene and your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

February 09, 2019

Best Car Experience Ever Been here a few times and I’m always pleased. The service department is always helpful, responds to emails right away and makes you feel like family. More

by ERRECA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean-Luke Clark, Kalene Dunn, Nick Fairbanks, Rodkem Matthews, Jhoda Edquist
Feb 14, 2019 -

BMW of Kansas City South responded

Erreca77, thanks for your praise and kind comments about our team. We are so happy to read that Sean took care of you and that your buying experience was enjoyable. We look forward to your next visit! Take care!

February 07, 2019

Paul Tracy A++ Thanks so much for amazing service. Nothing to do with sales only service! Appreciate all your help Paul will be back again hopefully not too soon ;) More

by COUCHS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Feb 14, 2019 -

BMW of Kansas City South responded

Couchs, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 07, 2019

Excellent dealership Always meets high standards very friendly staff Derick and Tarek are. Highly qualified and answered all my questions . Definitely my go to dealership More

by HEGAZYR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick , Tarek Jebali
Feb 14, 2019 -

BMW of Kansas City South responded

Hegazyr1, your satisfaction is our top priority. We're glad to hear we delivered such a great experience and we hope we can be of assistance in the future. Take care!

February 07, 2019

Extremely impressed with the Service department Paul was very professional reviewed the service issues on our X50i! Communication was excellent! Service completed on time Vehicle delivered per More

by TROYGBRASWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean , Rodkem Matthews
Feb 14, 2019 -

BMW of Kansas City South responded

Troygbraswell, we are so pleased you enjoyed your visit with us. It's great to hear our team delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 05, 2019

Could of been better Got hung up on when tried to go over issue. Had to take my car back after just fixing it. Not satisfied with the service provided. More

by EZELL62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Tracy
Feb 21, 2019 -

BMW of Kansas City South responded

Ezell62, We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to Jhoda Edquist, our general manager, at 816-501-2702. We look forward to hearing from you soon.

February 05, 2019

Nice, clean, and professional Great experience buying my first BMW. They helped me find the right vehicle for my needs from their large inventory. I hope to be a repeat customer. More

by MATTHEW.MITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Teresa Molinaro, Chandler West
Feb 11, 2019 -

BMW of Kansas City South responded

Matthew.mitchell, we're glad we could help make your first BMW buying experience great! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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