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BMW of Kansas City South
Kansas City, MO
2,090 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,090 Reviews of BMW of Kansas City South
April 22, 2018
Never get your car serviced here Service department sucks if you love your BMW then trust this review and bring your car over to Barron they are way better and much more knowledgeable Service department sucks if you love your BMW then trust this review and bring your car over to Barron they are way better and much more knowledgeable then these people. They can't even provide you with simple quotes for services when it's right there on there computer in front of them....Twice I tried to get my car serviced with them and twice I went to Barron and got excellent service for my BMDub.....If you are reading this stay far far away from this place....If you don't believe me just look at all the other people who have tried to have their car serviced there and had problems.....Do yourself a favor "Barron" More
by Ceez
Employees Worked With
Service Department
February 12, 2018
Car shopping Stopped by to get my 2001 BMW worked on and just bought another one.Sales people were all great and Rodkem was super cool./and gave me great follow-up Stopped by to get my 2001 BMW worked on and just bought another one.Sales people were all great and Rodkem was super cool./and gave me great follow-up. More
by Shopper
Employees Worked With
Rodkem
January 24, 2018
Love Rod and BMW of Kansas City South! I just bought a 2017 BMW X1 from Hendrick BMW of Kansas City South. My sales advisor Rodkem Matthews was awesome!! He worked with me on every aspect I just bought a 2017 BMW X1 from Hendrick BMW of Kansas City South. My sales advisor Rodkem Matthews was awesome!! He worked with me on every aspect of the sale, including test driving multiple cars until I found just the right one for me. Chandler and Tariq worked with me until the price and payment were in my comfort range. Everyone (including Lori and Matt for financing and delivery) was super friendly and helpful every step of the way! I absolutely recommend BMW of Kansas City South if you're looking for a great deal without the pushy sales people you typically see at car dealerships. Thank you all!!! More
by Jennifer Murray
Employees Worked With
Rodkem, Chandler, Tariq, Lori, Matt
January 15, 2018
My first BMW bought here Was super cautious to buy a BMW here because I live in Arkansas and the closest dealer that had the car I wanted was here in Kansas City which is abou Was super cautious to buy a BMW here because I live in Arkansas and the closest dealer that had the car I wanted was here in Kansas City which is about a 4 hour drive for me. They were honest in what they described to me over the phone so I made the trip and I was not disappointed. Ask for Nick Fairbanks as your sales guy and Lorie Hudnall for financing....highly recommend! More
by Abeard
Employees Worked With
Nick Fairbanks and Lorie Hudnall
December 27, 2017
Just bought my 2nd bmw here Process was fast and easy. Ask for Jake Harlow. I walked in on a Saturday looking for a specific model and color and had it all wrapped up by Monda Process was fast and easy. Ask for Jake Harlow. I walked in on a Saturday looking for a specific model and color and had it all wrapped up by Monday. Love the car! More
by Radiodana
Employees Worked With
Jake Harlow
December 20, 2017
Exceptional Car Buying Experience From the time I walked in the door at BMW of Kansas City South, I received impeccable service. Everyone was courteous and considerate. Sam Lee, my s From the time I walked in the door at BMW of Kansas City South, I received impeccable service. Everyone was courteous and considerate. Sam Lee, my sales agent, was professional, witty, courteous, honest, and willing to provide the ultimate car buying service. Lorie Hudnall, Retail Business Manager, completed my paperwork and discussed in detail the paperwork with me prior to my signing. Lorie did not pressure me to purchase any add-ons and she stayed professional throughout the entire process. I found both Lorie and Sam to be honest and forthright, which made my car buying experience exceptional. If you plan to purchase a BMW from Kansas City South, I personally recommend Sam Lee as your sales agent and Lorie Hudnall as your finance manager. More
by BEBE
Employees Worked With
Sam Lee and Lorie Hudnall
July 27, 2017
recent car purchase experience Recently purchased a 430i from the dealership and worked with Lorie Hudnall. She made this the most efficient and pleasurable auto buying experience Recently purchased a 430i from the dealership and worked with Lorie Hudnall. She made this the most efficient and pleasurable auto buying experience I've had. Professional, customer focused and no pressure throughout the transaction. More
by bwh23
Employees Worked With
Lorie Hudnall
July 14, 2017
Do not buy from this place dishonest Do not buy from them they can't be trusted I wouldn't trust a thing they said making me buy something other than BMW I had theee this was gonna be my Do not buy from them they can't be trusted I wouldn't trust a thing they said making me buy something other than BMW I had theee this was gonna be my 4th More
by Don't buy from Hendricks auto group
Employees Worked With
Gm sales bdc
July 12, 2017
Purchase parts Great service from Justin in Parts.I needed parts for my Prius and Justin was able to get me everything I needed even though it's not a BMW. Great service from Justin in Parts.I needed parts for my Prius and Justin was able to get me everything I needed even though it's not a BMW. More
by Eusoccer
Employees Worked With
Justin Heger
April 02, 2017
Terrible Experience First, I asked if they specifically had this certain diagnostic test. They assured me they could perform this test on my car. But, they actually did n First, I asked if they specifically had this certain diagnostic test. They assured me they could perform this test on my car. But, they actually did not have the capability of doing that test. I wasted my money because they were lying to me about that they didn't provide that test. Then Shelley Clements called me irresponsible. She is the service manager. Overall, a very poor experience with all employees I was in contact with at the service department. More
by April
Employees Worked With
Shelley Clements, Paul
