BMW of Kansas City South

Great Service very friendly and easy to use. Great communication. I would come back any time. I was visiting from Dallas and they made me feel like a valued customer! communication. I would come back any time. I was visiting from Dallas and they made me feel like a valued customer! More

Great friendly service, no waiting at appointment time. Contacted me with updates and had my car waiting to be picked up at the agreed upon time Contacted me with updates and had my car waiting to be picked up at the agreed upon time More

Great service!!! Most of all, Giuseppe Baldin was amazing with helping us find the right vehicle for my family and I. We’ve bought several cars from him for several members of our family. He’s always been ve with helping us find the right vehicle for my family and I. We’ve bought several cars from him for several members of our family. He’s always been very patient, understanding, and realistic with us. If we could, we would give him more than five stars!! More

Enormously great service manager who went above and beyond to ensure your vehicle was serviced correctly. Personally ensure you’re informed of the progress of your vehicle during the maintenance. beyond to ensure your vehicle was serviced correctly. Personally ensure you’re informed of the progress of your vehicle during the maintenance. More

Thank to Paulie and Dominic. Paulie told me the process Thank to Paulie and Dominic. Paulie told me the process and the work I have to do very kindly. Dominic made the video for me about the problems so Thank to Paulie and Dominic. Paulie told me the process and the work I have to do very kindly. Dominic made the video for me about the problems so I got it well. Thanks to all. More

Attentive and friendly customer service all around. Orlando (and the financing department) was great and worked incredibly hard to not only make sure our needs were met but kept us comfortable the ent Orlando (and the financing department) was great and worked incredibly hard to not only make sure our needs were met but kept us comfortable the entire time, even while still being there 2 and a half hours after close. Affordable/fair prices and the employees worked hard to find a plan in our budget. Great experience. More

Great service for oil change, maintenance and minor repair. Very expeditious. Comfort and convenience of the waiting area is second to none. Great for getting work done while waiting. repair. Very expeditious. Comfort and convenience of the waiting area is second to none. Great for getting work done while waiting. More

I love the professionalism that I received and the care the customer service reps showed me . I really appreciate the care and the service. Thank you Derek Goodhart for helping I really appreciate you an the customer service reps showed me . I really appreciate the care and the service. Thank you Derek Goodhart for helping I really appreciate you and your kindness. More

I loved the video inspection of my car. The work was I loved the video inspection of my car. The work was done quickly and I was on my way. Clinton Wong takes very good care of his customers. Great expe I loved the video inspection of my car. The work was done quickly and I was on my way. Clinton Wong takes very good care of his customers. Great experience. More

I’m done with BMW. Glitchy garbage and service treats you like you’re an idiot. Instead of empathizing and listening; dealer just blames the owner. so many things have gone wrong and service doesn’t believe like you’re an idiot. Instead of empathizing and listening; dealer just blames the owner. so many things have gone wrong and service doesn’t believe you. It’s annoying. Not worth my time nor the money. My 2016 430i was great, but my 2018 X3 and 2019 330 are trash. I could possibly overlook the glitches if service took my concerns seriously. I’m done. More