BMW of Kansas City South

The “Best”. The service personnel, especially Clinton The “Best”. The service personnel, especially Clinton Wong, is always very attentive and responsive. Professional and knowledgeable are the trade The “Best”. The service personnel, especially Clinton Wong, is always very attentive and responsive. Professional and knowledgeable are the trademark of the service department. Price is never competitive to the aftermarket competition. Simply excessive for the market, but OE service is a consideration to pay the premium, although it forces a review to consider alternatives. More

The car was not vaccumed. Floor mats are placed on the car seats. Above comments are given for maintenance service not for sales. Thank you. car seats. Above comments are given for maintenance service not for sales. Thank you. More

Paulie R. from Service consistently provides excellent customer service and stellar communication. BMW Kansas City South knows what they are doing. BMW Service Departments in San Antonio, TX and Alexand customer service and stellar communication. BMW Kansas City South knows what they are doing. BMW Service Departments in San Antonio, TX and Alexandria, VA...you need to come learn best practices from these guys. More

I was a new toe in customer, because the dealership had a relationship with towing company I did not have to hassle with paying towing company just added to service bill. Clinton Wong was an awesome service relationship with towing company I did not have to hassle with paying towing company just added to service bill. Clinton Wong was an awesome service advisor and kept me informed with options on service solutions. More

Dealership is within easy reach, clean, well lit, comfortable waiting area for maintenance. Showroom floor is a display masterpiece. Front desk greeter is always energetic and friendly, too. comfortable waiting area for maintenance. Showroom floor is a display masterpiece. Front desk greeter is always energetic and friendly, too. More

Very satisfying experience. They were able to transfer a car from a different star, prepare it according to my needs, and deliver it with minimum fuss. car from a different star, prepare it according to my needs, and deliver it with minimum fuss. More

Very happy with every experience I have had here so far. Service and parts department have communicated very well and resolved every issue I have had. Service and parts department have communicated very well and resolved every issue I have had. More

Thanks so much for squeezing me in, great speedy service. Would not have been able to complete the trip without your help. Thanks to Clinton and the service team. Would not have been able to complete the trip without your help. Thanks to Clinton and the service team. More

Service was excellent. Made an appointment to get my BMW X1 serviced. The greeter pulled my SUV in for me and Paullie communicated with me the entire time. While I was waiting several associates asked me di X1 serviced. The greeter pulled my SUV in for me and Paullie communicated with me the entire time. While I was waiting several associates asked me did I need anything. Will be returning. More

Clint was great as always. He went above and beyond and always provides great customer service. I’ve had a couple of BMW now and look forward to my next one. always provides great customer service. I’ve had a couple of BMW now and look forward to my next one. More