BMW of Kansas City South

I booked a service appointment online for a Saturday. When I dropped off my car the service technician informed me that I should not have booked online, that they only do oil changes on Saturdays, and th When I dropped off my car the service technician informed me that I should not have booked online, that they only do oil changes on Saturdays, and that they probably couldn't service my car. To top it off he was kind of rude about it. More

Great service. The entire team there was helpful. My service advisor, Norm Michael, kept me informed every step of the way. I have been a customer of another local The entire team there was helpful. My service advisor, Norm Michael, kept me informed every step of the way. I have been a customer of another local BMW dealership for as long as I can remember. BMW of Kansas City South is where I will go from now on. More

My first time there to get service which was excellent and I received good information from Norm , work was completed in a timely fashion and I plan to continue service there in the future, thanks and I received good information from Norm , work was completed in a timely fashion and I plan to continue service there in the future, thanks More

Awesome service I’ll definitely come back. I still need tires love all of the advisors shout out to Matt, Jason, Paullie, Norm and John I still need tires love all of the advisors shout out to Matt, Jason, Paullie, Norm and John More

Clinton Wong is great. If looking for a service advisor, I recommend Clinton. Very honest and fair with giving you the best options for the best price, I had my wheels If looking for a service advisor, I recommend Clinton. Very honest and fair with giving you the best options for the best price, I had my wheels powder coated, which I highly recommend for Clinton to set this up[ for you and schedule. More

So appreciate Clinton Wong! Knowledgeable, responsive, and service oriented 5 star! Grateful always! Thank you Knowledgeable, responsive, and service oriented 5 star! Grateful always! Thank you More

Great customer service and communication! John Strode was great to work with! I highly recommend service by this dealership! John Strode was great to work with! I highly recommend service by this dealership! More

John was very helpful and knowledgeable would definitely recommend this dealership. He even went above and beyond to help with our claim from a previous mistake. recommend this dealership. He even went above and beyond to help with our claim from a previous mistake. More

John Strode took care of us from start to finish, we appreciate his professionalism and follow up appreciate his professionalism and follow up More

Norm Michael at BMW of KC South made our service appointment so easy. He had everything scheduled, on time and perfectly completed. Super easy and excellent service. Could not have been happier. Tha appointment so easy. He had everything scheduled, on time and perfectly completed. Super easy and excellent service. Could not have been happier. Thank you, Norm! More