BMW of Las Vegas

I would like to take the opportunity to express my gratitude for the outstanding customer service that my husband and I have received from one of your associates Mr. George Duncan. In this day and ag gratitude for the outstanding customer service that my husband and I have received from one of your associates Mr. George Duncan. In this day and age it is a rare occurrence when a company and its employees exceed a customer’s expectations for quality service. The employee that goes above and beyond and demonstrates such professionalism, concern and care for the customer is often the exception rule. In 2000, we purchased a new 2001 BMW X-5 from you’re your dealership. The service provided by Mr. Duncan before and after the sales was a major factor influencing our recent decision to purchase a new 2011 BMW X-5. In addition, I would also like to commend Kip Walters, Assistant Manager for the outstanding customer service that he has provided us with for many years. Our experience with this company has been, in every respect, very positive. We look forward to a continued relationship with Desert BMW More

Me and my wife were here 3 years ago with a plan to buy a BMW, but were turned off because nobody assisted us. We were very disappointed and ended up buying a Hummer H3. Today for the second time we tried t BMW, but were turned off because nobody assisted us. We were very disappointed and ended up buying a Hummer H3. Today for the second time we tried to check on your dealership, and we were surprised with the excellent service provided to us by you client advisor Mr. Joey Loaw. From the time we walked in your office Joey was there to accommodate us without looking at our color or race. We were very happy and ended up buying a BMW X5 Thank you for excellent service. Keep it up! More

Just looking to pursue my dream BMW 3 Series but no luck yet. Darrel helped us at Desert BMW he was funny, smart with vehicles, and very helpful with answering all my questions. He did everything we needed yet. Darrel helped us at Desert BMW he was funny, smart with vehicles, and very helpful with answering all my questions. He did everything we needed and at the end of the year I will be driving my dream car thanks to all of Desert BMW! More

Just wanted to spread the word Thanks to the service department for the quality of work performed on my vehicle. I am very satisfied that time was spent testing and validating the repairs to keep my veh department for the quality of work performed on my vehicle. I am very satisfied that time was spent testing and validating the repairs to keep my vehicle running and safe. The quality of service as always has been excellent! More

I appreciate doing business with Desert BMW. Darrell Cox did a fantastic job! He was very helpful throughout the process, explaining every little thing.I was nervous at first but after the test drive I saw did a fantastic job! He was very helpful throughout the process, explaining every little thing.I was nervous at first but after the test drive I saw how easy going they are. The entire dealership seemed very friendly and energetic. More

George was fantastic and a pleasure to work with, we will continue to come back to Desert BMW in the future, they are very easy to work with, and very patient with all our questions we’ve had. Great experien continue to come back to Desert BMW in the future, they are very easy to work with, and very patient with all our questions we’ve had. Great experience with BMW we will recommend all of our friends to Desert BMW More

Just wanted to drop you a quick note to again say thanks for all the wonderful customer service experiences I receive from you and the dealership. Every time I visit, whether it is for service or just to as for all the wonderful customer service experiences I receive from you and the dealership. Every time I visit, whether it is for service or just to ask a question, I am always treated like I purchased the most expensive car on the lot. Well, we all know I didn't but your level of service certainly makes me feel that way. As you know, I work for Louis Vuitton, and I am always at the forefront of customer service and experience. Thank you for always raising the bar every time I come in. More

Just wanted to say I bought a 335i last week and love Just wanted to say I bought a 335i last week and love it...Joe was great and we plan on buying another one next spring for our son. We'll definitely Just wanted to say I bought a 335i last week and love it...Joe was great and we plan on buying another one next spring for our son. We'll definitely call Joe to help us. He was not pushy, pretty laid back, but very knowledgeable. I will definetly be returning! More

I Have had nothing but exceptional service every time I come to the store. I would recommend Josh Martinez and Desert BMW to all of my friends and family; I am another satisfied guest. He is very knowledge come to the store. I would recommend Josh Martinez and Desert BMW to all of my friends and family; I am another satisfied guest. He is very knowledgeable, very energetic, and is great at making you understand the process. More

By, referral originally, but will definitely be back for our next vehicle. Facility was clean, inviting, and energetic. The best part of my experience was dealing with Mr. Kuehl. He was patient, informati our next vehicle. Facility was clean, inviting, and energetic. The best part of my experience was dealing with Mr. Kuehl. He was patient, informative and was always upfront and honest with me. His calm demeanor and low pressure approach sealed the deal. Overall experience was definetly a 10/10!!! More