BMW of Las Vegas

In purchasing my third BMW Z4, I mentioned to Al that I had never bought a car sight unseen on the internet, and that was a concern. Al reassured me and completely fulfilled his statement to me that he wou had never bought a car sight unseen on the internet, and that was a concern. Al reassured me and completely fulfilled his statement to me that he would make sure it would be fine. From that point onward, it was a joy to proceed in the buying process. Al Smith is fun, and a very professional fellow with whom rapport was easy to establish. He is honest, likeable, and after driving 800 miles to pick up the pre-certified Z4, I found myself grinning all the way back to my home. It was a marvelous trip in a vehicle that I found exceeded my expectations. This was in no small part due to the excellent treatment by those at Desert BMW, Las Vegas, and Al Smith in particular. Having spent over 25 years in sales myself, followed by a long term in government service, I would unhesitatingly recommend both Al Smith and Desert BMW to anyone considering the purchase of their "ultimate driving machine". More

I was shopping around for a car for over a month. I was in contact with dealers in AZ, TX $ Las Vegas. This was the most professional and easy going dealership that I worked with during that period. It w in contact with dealers in AZ, TX $ Las Vegas. This was the most professional and easy going dealership that I worked with during that period. It was haggle free and I really felt like I got straight answers. I was very surprised at how fast my emails and phone calls were answered by Michael. Price was fair and financing rates were unbeatable by my local bank. I would definetly buy from Michael and LV BMW again. -Justin More

I received absolutely unacceptable service from both Evan and Josh on 8/31 and 9/1/12. No Communication regarding my car, no effort made to provide me transportation when my car was in the shop for 2 days and Josh on 8/31 and 9/1/12. No Communication regarding my car, no effort made to provide me transportation when my car was in the shop for 2 days for a warranty repair, and absolutely abhorrent and unprofessional conduct while settling the service transaction. In addition, when my service was done my car was returned: dirty on the inside, scratched tint, torn leather, and a new sensor was busted (so now I have to go back). I can say with certainty that I now want to sell my BMW just so I never have to deal with these guys again. They are the only player in Las Vegas and they arent worth my time , or yours. More

I have been dealing with Desert BMW for over 15 years now and have leased six BMW's during that time. The reasons I keep coming back to this dealership is because of the personal service, professionalism and and have leased six BMW's during that time. The reasons I keep coming back to this dealership is because of the personal service, professionalism and attention to detail provided by the staff. I was apprehensive at first because my long time salesman, George Duncan retired. But I was pleasantly surprised that everything has remained the same. I now have a new salesman, Michael Pyon, who is friendly, knowledgeable and took all the time I needed to get into a new lease and show me all the new features of the car. More

I purchased 3 cars from Desert BMW in the past years with Robert Herber, sales consultant's assistance and I am a very satisfied customer. The reason of my last visit was to refer someone who was interested Robert Herber, sales consultant's assistance and I am a very satisfied customer. The reason of my last visit was to refer someone who was interested in purchasing a new BMW 3 series. Robert Herber was giving us an excellent customer service. He is courteous, knowledgeable and very attentive. What I like the most is the personal follow up that Robert provides. The clear result is that I am referring new clients to Robert and to the dealership. I highly recommend the Desert BMW dealership to anyone who wants to experience professional customer service when purchasing a car and of course loves German engineering. More

Was very collaborative in being able to get the price that I was willing to settle for. Was also able to obtain the specific car that I wanted. Joey gave good recommendations on financing. that I was willing to settle for. Was also able to obtain the specific car that I wanted. Joey gave good recommendations on financing. More

I had been working with Gonzalo for weeks now and he was always diligent on the specifics I was looking for. When I had narrowed down some vehicles I ended up being at the dealership for 4.5 hours!! Gonzalo always diligent on the specifics I was looking for. When I had narrowed down some vehicles I ended up being at the dealership for 4.5 hours!! Gonzalo was always patient and worked out various number scenarios on various cars until I was happy with my purchase. The exceptional customer service he provided throughout all these weeks and finalizing a car should be commended. I would gladly do business with Gonzalo again ! More

I have to say that Desert BMW was the best buying experiance I have had . I live out of town and Sal found a truck that was exactly what I wanted . At the time my Mom passed the day I was to come and experiance I have had . I live out of town and Sal found a truck that was exactly what I wanted . At the time my Mom passed the day I was to come and make the deal on the truck . The truck was sold before I could make it back . Sal and the team at Desert BMW found another truck and it was a nicer one then befor and they promised me the same price as the truck before . I am still driving the truck and have been happy with it . I have reccomended others to buy from Desert BMW and to see Sal Cucco . Thanks Mark Harris More

Daniel Perlstein made my car buying experience both fun and enjoyable... He took the time to look for the right vehicle for me and made all my auto wishes come true... I never thought the "car buying exper and enjoyable... He took the time to look for the right vehicle for me and made all my auto wishes come true... I never thought the "car buying experience" could be so easy.... Not only would I buy another vehicle from Daniel, I would definately recommend him to all my friends and associates. Thank you Daniel for your patience, thoughtfulness and knowledge. More

Trent was very helpful and knowledgable about BMW products. I felt at ease with him and he answered all of my questions with thorough answers. products. I felt at ease with him and he answered all of my questions with thorough answers. More