BMW of Las Vegas

I feel certain departments go above and beyond however others are very deficient. That is why I rated average others are very deficient. That is why I rated average More

Henderson dealer is excellent, much better than the Las Vegas Sahara location. They treat you with the attention a purchasing customer should get, and they follow up on their promises. That's why I keep g Vegas Sahara location. They treat you with the attention a purchasing customer should get, and they follow up on their promises. That's why I keep going back only to them. More

My appointment for my second scheduled maintenance was on 11-25-23. I was told an alignment was recommended. However, I was not advised on the price. Upon completion of the service, I was charged $235 for 11-25-23. I was told an alignment was recommended. However, I was not advised on the price. Upon completion of the service, I was charged $235 for a wheel alignment. Absolutely ridiculous up charge for a wheel alignment. Never will I service my vehicle at BMW dealership. More

My service provider was very courteous and honest. He made my experience so pleasant, although I was waiting at the dealership four hours for my service to be completed. It seemed like the time just f He made my experience so pleasant, although I was waiting at the dealership four hours for my service to be completed. It seemed like the time just flew by because he checked in on me several times. More

It was a wonderful experience to know that BMW employees gave me a warm welcome specially my sales person Rhey Cruz who gives his best knowledge to have me interested to purchase ai3 and im very well satisf gave me a warm welcome specially my sales person Rhey Cruz who gives his best knowledge to have me interested to purchase ai3 and im very well satisfied his best customer services . Thank you 🙏 More

The staff members are very courteous and pleasant. Inside is clean and appreciate complimentary coffee they offer. Inside is clean and appreciate complimentary coffee they offer. More

Tyler G was amazing. He was extremely patient and worked diligently with me and my warranty company. I was kept informed regularly, and the repairs were done on time. He was extremely patient and worked diligently with me and my warranty company. I was kept informed regularly, and the repairs were done on time. More

I like the environment of the lobby; fast and reliable service; resolved my problems with satisfaction; service; resolved my problems with satisfaction; More

My X5 was in for oil and other minor services plus had a windshield water leak. My Service Advisor Joe kept me informed with video (loved the techs video) and calls. My water leak was a bit more involved an windshield water leak. My Service Advisor Joe kept me informed with video (loved the techs video) and calls. My water leak was a bit more involved and as it turned out not a BMW warranty but related to work completed with Autonation’s BMW approved body shop, vehicle was in for repair that included the windshield being removed. Joe did the research and went the extra mile, called the body shop and arranged an appointment to correct the issue. Very much appreciate Joe! More

After less than good experience at Henderson BMW Service last year- I cannot emphasize enough how much we appreciate this dealership services, especially we want to mention service manager Mark Daddario, last year- I cannot emphasize enough how much we appreciate this dealership services, especially we want to mention service manager Mark Daddario, who continues to provide highly professional assistance to us in every possible way. More