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BMW of Las Vegas

Las Vegas, NV

4.8
1,242 Reviews

6900 West Sahara Avenue

Las Vegas, NV

89117

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Showing 1,242 reviews

May 19, 2023

Great service, very personable. Mauricio was awesome. I do have a bit to add, 2 days after service same issue occurred. I had called on 5/18 to request to have looked at again. Did More

by Ceb.bednorz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio alquezada
May 22, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 18, 2023

Ordered a BMW X3M40i with specific equipment and color. Randall, the salesman, was easy to work with and took care of the order quickly and efficiently. He also responded to emails regarding production upd More

by SValenti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Duclos (finance)
May 22, 2023 -

BMW of Las Vegas responded

Hi Svalenti, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

BMW of Las Vegas has been our dealer of choice since 2004 for both sales and service. Consistantly professional, efficient and attentive, BMW of Las Vegas has earned my loyalty and respect. This respect and More

by John Heinecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexis Hall, Unknown at initial intake but very helpful
May 22, 2023 -

BMW of Las Vegas responded

Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Both service advisers, we worked with were very profesional The work required 2 days to complete, transportation was provided to take us to our hotel. We were kept updated by text message. More

by Ranchero42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio, Carlos,
May 22, 2023 -

BMW of Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 17, 2023

Service experience was excellent. My service writer Carlos is always professional, considerate of my time, helpful, and friendly. Repairs went smoothly, my vehicle was finished at the More

by SW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
May 19, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

May 17, 2023

The staff provide Great friendly service. The environment is Comfortable if you choose to wait while service is being done. . More

by samrnplus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 19, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

They were very efficient, and we were treated VERY Professionally. The sales associate and her manager were willing to work with our needs. More

by crandnr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami Chaays, Erica Doty
May 19, 2023 -

BMW of Las Vegas responded

Hi Crandnr, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

I highly recommend getting advised through Lexis Hall. She kept in contact via text message and communicated through phone calls. She explained my issues, and why it could have possibly happened. My car w More

by AlexanderKid98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
May 18, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Las Vegas and we hope to be of service again in the future.

May 15, 2023

This dealership provided me with top service & highly recommend anyone to go here without any dismay. More

by AlexanderKid98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexis Hall & Christopher Scott (Tech)
May 18, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of Las Vegas and we hope to be of service again in the future.

May 14, 2023

Bmw Las Vegas provides great service albeit at high prices. Nice facility. Great coffee machine too! More

by Crome Yellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexis
May 16, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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