BMW of Las Vegas

Awesome experience Dealer is always intuitive & responsible about scheduling & service excellent customer service skills always a pleasure! responsible about scheduling & service excellent customer service skills always a pleasure! More

Great service, prompt and friendly stuff…clean environment…Excellent customer service…Joe Monaco is the best advisor I have so far…they take good care of my car, wash and sanitized it..Would defin environment…Excellent customer service…Joe Monaco is the best advisor I have so far…they take good care of my car, wash and sanitized it..Would definitely recommend to anyone looking for good service..😉🤩 More

It was a great experience lexis was on top of everything. I was in and out in 20 minutes. I was in and out in 20 minutes. More

Clean, modern facility. Friendly staff that actually care about you. They ensure the service provide is top tier to live up to the BMW name! Friendly staff that actually care about you. They ensure the service provide is top tier to live up to the BMW name! More

I was a lil skeptical about the dealership when I read the reviews (many them were not nice) until i brought my X1 in for a 3yr/36k miles service. I was totally overwhelmed by how nice and courteous the the reviews (many them were not nice) until i brought my X1 in for a 3yr/36k miles service. I was totally overwhelmed by how nice and courteous the staff were. The service manager, Frank, was honest and extra helpful. He told me i didn't need the service yet but that I had 2 recalls, which i didn't even know about. He said it would take about 1.5hr to fix the recalls coz the mechanic had to update the software in my car. While waiting in the lobby, which was very nice and clean, i had 3 cups of Starbucks coffee free of charge and browsed through the inventory in the service department; and before i know it, my car was already done. it took them 2 hours to update the software but it's all worth it. Now my car is up to date with the software, and I left with a happy face. I would definitely bring my car back there again for all future services. Thank you, Frank, and all service members who helped making my day at the dealership a pleasant experience. More

Great promt, thorough, efficient, friendly service by Joe Carceione and his team. I would recommend. Carceione and his team. I would recommend. More

JOE C is top notch, an absolute asset to the dealership. I will continue to purchase/lease BMW's because I know I have someone who cares there to help me during my ownership. One thing that happened and s I will continue to purchase/lease BMW's because I know I have someone who cares there to help me during my ownership. One thing that happened and should be double checked prior to pulling the vehicle up or maybe someone just had an off day, when I picked my X7 up there were greasy hand marks on my the interior of my drivers door and some black on my seats (cognac interior so it shows it all).. I keep a rag in my car so I just cleaned it however I know if I would've told Joe he would've had it handled immediately. Appreciate y'all over at Las Vegas BMW! More

Jeff R is hands down one of the best sales people I have ever worked with. He is a hard worker, honest and does not use a high pressure tactic. I did not feel like I was "sold" my car, I chose and bought it ever worked with. He is a hard worker, honest and does not use a high pressure tactic. I did not feel like I was "sold" my car, I chose and bought it. The process was a breeze. This was the first time for me that buying a car was a great experience! More

Very friendly and helpful. My salesman helped me get more for my trade in than other dealers did and got a great car. My salesman helped me get more for my trade in than other dealers did and got a great car. More

The experience for servicing my vehicle was great. Expectations were properly set at the beginning of the visit which allowed me to manage MY TIME during the event. I wish all my appointments in lif Expectations were properly set at the beginning of the visit which allowed me to manage MY TIME during the event. I wish all my appointments in life were so easy. More