BMW of Las Vegas | Page 87

Excellent team over at BMW of Las Vegas. I had a great experience overall and a seamless buying experience. Salesman Mo was awesome and Finance manager Feng, both top notch. Thank you I had a great experience overall and a seamless buying experience. Salesman Mo was awesome and Finance manager Feng, both top notch. Thank you More

Service reps are knowledgeable, friendly, and honest. They can offer various repair job options, starting with essential, then recommended, then optional. My only negative experience was buying a 4-year They can offer various repair job options, starting with essential, then recommended, then optional. My only negative experience was buying a 4-year extended service contract on a 3-year-old car. I THOUGHT I was buying a plan to cover the car for the next 4 years. Well, it turned out that the plan was to cover the car FOR THE FIRST 4 YEARS since new, 3 years before I bought it! So I paid thousands of dollars, and received ONE OIL CHANGE, period. Buyer beware! More

Very nice & helpful people helped me get my oil change and a deal with it too! Very attentive people here. and a deal with it too! Very attentive people here. More

Nothing to say at this time first time coming here they forgot to fix my light that was out and they did a whole car check and mist that car was not clean and paper was still in the car forgot to fix my light that was out and they did a whole car check and mist that car was not clean and paper was still in the car More

Always great service! They pay attention to detail and always in communication to let me know the progress of my vehicle. I feel comfortable taking my car to the dealershi They pay attention to detail and always in communication to let me know the progress of my vehicle. I feel comfortable taking my car to the dealership and highly recommended them for sales and service. Big shout out to Joe M., More

This is a review for service only, as I didn't buy my BMW at this dealership. But my advisor, Giuseppe (Joe) Carcione is the best in the business! Completely upfront and honest about everything down to the at this dealership. But my advisor, Giuseppe (Joe) Carcione is the best in the business! Completely upfront and honest about everything down to the last detail. If you are going to pay dealer prices for service, I'd rather do it here than anywhere else. More

I’m very happy with my purchase of Mercedes’ GLE450 coupe! I love the way it drives. This is my first experience with BMW and compared to other dealerships, they went above and beyond during the proces coupe! I love the way it drives. This is my first experience with BMW and compared to other dealerships, they went above and beyond during the process before and after the purchase to make sure I was happy. They put brand new tires on the vehicle and the ride is very smooth. Randall was the salesperson that helped button everything up prior to the purchase. I had to come back to get the SOS button fixed and they scheduled right away with the service department that was covered under warranty. Justin and Frank were both very helpful taking care of that. Only thing I was bummed about was my front camera lens cover is somehow cracked already with no surrounding damage that is not covered under warranty. More

Service was excellent & Marcus Lianes was professional & and kind. Service done was in the time estimated. Waiting room was clean & comfortable. Only problem I had was regarding the shuttle. While I cou and kind. Service done was in the time estimated. Waiting room was clean & comfortable. Only problem I had was regarding the shuttle. While I could have had a ride home, there was no shuttle to pick me. Reason given was "staff shortage" as is happening everywhere it seems. I will let that go this time. More

Taylor in service followed up with texts and pictures, and made sure to give my vehicle a thorough inspection before my warranty expires. I really appreciate everyone for taking the time to ensure my exp and made sure to give my vehicle a thorough inspection before my warranty expires. I really appreciate everyone for taking the time to ensure my experience was great. More

My Alpina needed some immediate service as we had a coolant problem. The service coordinator jumped on it and got the vehicle in the next morning. It was handled professionally and efficiently. J coolant problem. The service coordinator jumped on it and got the vehicle in the next morning. It was handled professionally and efficiently. Joe the supervisor and the the service manager both did a great job on a complex repair requirement. Thanks guys! More