BMW of Little Rock

Recall Serv As always, Antwon Hampton and the service team surpassed my expectations. The care for me like family. Thank you, Antwon! And thank you, Tamika for lo As always, Antwon Hampton and the service team surpassed my expectations. The care for me like family. Thank you, Antwon! And thank you, Tamika for looking out for me for my NEXT BMW! More

Excellent service team Angie went above and beyond to make sure everything was taken care of - exceptional job! My car was ready on time, clean, and repaired perfectly. Angie went above and beyond to make sure everything was taken care of - exceptional job! My car was ready on time, clean, and repaired perfectly. More

Fabulous best customer service The best customer service I have ever experienced. I will always purchase vehicles from BMW due to the exceptional service they continually provide. T The best customer service I have ever experienced. I will always purchase vehicles from BMW due to the exceptional service they continually provide. They are the best! More

Excellent service BMW of Little Rock provides good customer service, easy to work with, professional, clean and relaxing environment, good hospitality , and will recomm BMW of Little Rock provides good customer service, easy to work with, professional, clean and relaxing environment, good hospitality , and will recommend to my friends. More

Great! Friendly and timely the two good traits I look for in customer services. I know I would rather deal with Little Rock instead of Pine Bluff. Friendly and timely the two good traits I look for in customer services. I know I would rather deal with Little Rock instead of Pine Bluff. More

What - no air! I had my air set on 66 degrees and for the life of me, no cold air. Usually at that temperature it is always cold. I had Dylan take a peek at it and I had my air set on 66 degrees and for the life of me, no cold air. Usually at that temperature it is always cold. I had Dylan take a peek at it and he realized the little heat/air wheel was turned to the heat side. Wow, talk about feeling stupid when he told me that!. The good news, I now have cold air again! Thanks Dylan, You Rock! (and thanks for not laughing too hard) More

to dawer Jack and Dylan, are the bomb! They do what they say and keep you informed along the way... The service department is the reason I am a repeat buyer Jack and Dylan, are the bomb! They do what they say and keep you informed along the way... The service department is the reason I am a repeat buyer. More

X5 routine services plus new tires A perfect example of my BMW of Little Rock experienc was at my 12:15pm appointment on Saturday, September 15th. I pulled into the service lane to awa A perfect example of my BMW of Little Rock experienc was at my 12:15pm appointment on Saturday, September 15th. I pulled into the service lane to await my turn. Suddenly, here comes Dylan! Once I saw Dylan, I knew that I was in good hands. While my vehicle was having basic maintenance, Dylan searched for a net of tires that would meet my request of performing well in conditions. After much research, Dylan called to let me know brand would make the most since. BridgeStone run (flats) - I picked up the vehicle and discovered it runs much now The common theme with Dylan and the BMW of Little Rock Team is a high level of client service. Thanks Team!!!! More

Service Quick to get me in for service. Very friendly. Prices are crazy expensive. Felt like I was being sold services I didn’t need. Bill wasn’t correct and Quick to get me in for service. Very friendly. Prices are crazy expensive. Felt like I was being sold services I didn’t need. Bill wasn’t correct and had to be revised. More

Excellent Service and Overall Ownership Experience Every time I visit BMW of Little Rock it feels like family. Dylan sent me off in a loaner while my car was being serviced. The service was completed i Every time I visit BMW of Little Rock it feels like family. Dylan sent me off in a loaner while my car was being serviced. The service was completed in a timely fashion and when I returned Rob (my sales rep) was sitting on a bench next to the service drive. I parked the loaner right there, and got out to visit with Rob as I haven't seen him in several months. We were just shooting the breeze and Dylan magically pulled my car in front of the bench and joined us for our discussions on the bench. This is the ONLY dealer I have ever encountered where I actually look forward to interacting with ALL of the personnel there. Every visit and experience has been nothing but a joy. And of course, the service was performed flawlessly with nary a finger print, smudge, or speck of dirt left behind from the work. More