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BMW of Lynnwood
Lynnwood, WA
122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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122 Reviews of BMW of Lynnwood
August 04, 2025
I brought my car in for an oil change and front brakes and received professional and excellent services from my customer service representative Sara, the service manager Mark as well as the excellent mech and received professional and excellent services from my customer service representative Sara, the service manager Mark as well as the excellent mechanic More
by Kim
Employees Worked With
Sara ENGEN, Mark Kirilenko
August 01, 2025
I took my BMW at Lynnwood and I was amazed on their customer service. We took it there for having my wheel fixed and I am so appreciative in how it was done. I really love how it turned out. Their c customer service. We took it there for having my wheel fixed and I am so appreciative in how it was done. I really love how it turned out. Their customer service was excellent as well. More
by emac206
Employees Worked With
Sara Engen and Darby.
July 31, 2025
This is the first time that we used BMW Lynnwood after years at another local dealership - it was a great move and we were very pleased with the service and care they provided. years at another local dealership - it was a great move and we were very pleased with the service and care they provided. More
by trister
Employees Worked With
Mark
July 28, 2025
Environment is beautiful and relaxing. Amenities are superior and very comfortable. Dakota the service specialist is accommodating and very helpful. Definitely will go back there. Amenities are superior and very comfortable. Dakota the service specialist is accommodating and very helpful. Definitely will go back there. More
by moelance
Employees Worked With
Dakota
July 27, 2025
My experience with BMW of Lynnwood was outstanding. I purchased two new 2026 BMW X7s and traded in two vehicles as part of the transaction. I worked primarily with Taylor and Justin in sales, who colla I purchased two new 2026 BMW X7s and traded in two vehicles as part of the transaction. I worked primarily with Taylor and Justin in sales, who collaborated seamlessly throughout the process. Russ handled the financing and paperwork with professionalism and efficiency. During my visit, I also had the opportunity to meet sales managers Peter and Hanna, along with several other team members. Without exception, everyone I encountered was friendly, warm, and welcoming. The entire staff demonstrated a high level of professionalism, courtesy, and product knowledge. The team at BMW of Lynnwood is truly top notch. More
by CMB148249
Employees Worked With
Taylor, Justin and Russ
July 27, 2025
Great Experience! Cam in sales took great care of me throughout the entire pre, sale and post sale process! She was very knowledgeable, patient and understanding. The Cam in sales took great care of me throughout the entire pre, sale and post sale process! She was very knowledgeable, patient and understanding. The entire staff at BMW of Lynnwood went out of their way to be helpful. Seem-less transaction! Thanks, Mike B More
by michaeltbauer
Employees Worked With
Cam and sales managers.
July 24, 2025
My car took almost a month to diagnose and repair. When I called to make an appointment for my car, the scheduler said they have openings every 15 minutes on that day and I took one of the time thinki When I called to make an appointment for my car, the scheduler said they have openings every 15 minutes on that day and I took one of the time thinking my car will get looked at at least in the same day if not on time. When I walked there, the service department Mark told me that he has never heard off my warranty means they are not contracted he explained. Then I had to call the warranty my self and also the Seattle BMW where I got my car from. They both explain to me how it works and the process. Then I went back to Mark told him what they told me, then he said but yours is not covered because your car is at 85000miles and it covers up to 65000mile. I don’t know where he got 85000 miles from, that is not true. I went there 3 times in person as they don’t answer calls. I felt like Mark did not want to take my car. I didn’t see him again thank God, he is unfriendly, unhappy looking and easily irritated. Then they told me my service supervisor is Dakota, nice to talk to but every time I called to hear the status on my car, I would leave a message, I don’t get a call back. I had to go in person then he gave me his cellphone and assured me he would get my calls and he will respond. That wasn’t true, he doesn’t answer his calls and his voice mail was full couldn’t even leave a message. They took about a week to diagnose, another week to submit to my warranty and another’s week to repair. All in all took 25days. Throughout this time, they wouldn’t give me a curtesy/ loaner car. The worst experience I had at Lynnwood BMW, I wouldn’t recommend people to go there. More
by luciasrat
Employees Worked With
Dakota
July 22, 2025
Justin is phenomenal. He’s a shrewd salesperson. I appreciated his persistence to work with his manager in securing a deal I couldn’t walk away from. This is my third BMW. He’s a shrewd salesperson. I appreciated his persistence to work with his manager in securing a deal I couldn’t walk away from. This is my third BMW. I appreciate the care provided by the BMW team of Lynnwood , WA. More
by Faugirl
Employees Worked With
Justin Shaw
July 11, 2025
The new dealership is really good and customer service is good. The only issue I had because of low loaner car inventory, I had to reserve and cancel two or three appointments because of low loaner car inven good. The only issue I had because of low loaner car inventory, I had to reserve and cancel two or three appointments because of low loaner car inventory. More
by Dheeraj
Employees Worked With
Dakota
