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BMW of Lynnwood

Lynnwood, WA

4.8
219 Reviews

21000 Pacific Hwy

Lynnwood, WA

98036

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219 Reviews of BMW of Lynnwood

November 01, 2025

My car was returned in as new condition. Runs perfectly and feels like a new car More

by rbryce1
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 04, 2025 -

BMW of Lynnwood responded

We are grateful for your review. Thank you from all of us at BMW of Lynnwood! Thank You, Customer Experience Management customerexperience@swickard.com

November 01, 2025

I was checked in promptly and listened to. They took care of my obvious problem. Expanded the service to incorporate a second service I was told by phone could Only be performed at a second se More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, service guy
Nov 04, 2025 -

BMW of Lynnwood responded

Jim, thank you for sharing your stellar five-star review of BMW of Lynnwood! We’re so glad you had an all-around great experience, and we'll be sure to share this with our team. We’ll see you next time, and wish you safe travels until then! Thank You, Customer Experience Management customerexperience@swickard.com

October 31, 2025

The best service of the sales Manager , The best service I received, even better than at other dealerships. More

by Pegj781018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sale manager Tom
Nov 03, 2025 -

BMW of Lynnwood responded

Thank you for choosing us and for your generous feedback! We are happy to hear that you enjoyed working with our team at BMW of Lynnwood. Safe travels ahead! Thank You, Customer Experience Management customerexperience@swickard.com

October 29, 2025

Great customer service. Nice waiting room. Appreciated the snacks and coffee machine. Liked the informative video they texted me. More

by Tori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy. Ivan sent the video.
Oct 30, 2025 -

BMW of Lynnwood responded

Hi Tori, we're excited to hear that you enjoyed our customer service, waiting room, and the video update at BMW of Lynnwood. Drive safely! Thank You, Customer Experience Management customerexperience@swickard.com

October 25, 2025

Excellent experience working with Dakota Jacobs. He was courteous, professional, knowledgeable and thorough. Thank you! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Jacobs
Oct 27, 2025 -

BMW of Lynnwood responded

J, we are thrilled to hear of your experience with Dakota! Thank you for choosing BMW of Lynnwood and for sharing your support. Have a great day! Thank You, Customer Experience Management customerexperience@swickard.com

October 25, 2025

Great dealership with knowledgeable sales staff. Very patient and helpful in helping our family lease a new EV. Exceptional pricing compared to other BMW dealership in the region. More

by Navcire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 27, 2025 -

BMW of Lynnwood responded

We’re so pleased to hear you had a seamless leasing experience with our team! Thank you for choosing BMW of Lynnwood and for sharing your support. We hope to see you again down the road! Thank You, Customer Experience Management customerexperience@swickard.com

October 19, 2025

Beautiful new BMW sales/service center! So happy we don’t have to drive to Bellevue. Everyone was super nice and knowledgeable! More

by jmstrand
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ha
Oct 21, 2025 -

BMW of Lynnwood responded

Thank you for sharing your five-star experience. We love to hear from our customers and we are honored to have your support. We hope to see you again at BMW of Lynnwood. Thank You, Customer Experience Management customerexperience@swickard.com

October 18, 2025

Car was in for service recall. Had to rent car at my own expense. Seriously. I’ll by elsewhere next time More

by mahonydave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara
Oct 23, 2025 -

BMW of Lynnwood responded

Dave, I am sorry to hear that you had a dissatisfying service experience, Dave. We certainly do not want our customers feeling this way. Please feel free to reach out to the email below with your contact information if you would like to discuss further. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

October 18, 2025

First visit to their new facility…. Mark our service representative was very welcoming and the service was done in half the time quoted and they are also very high tech sending me update More

by spikebaker33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 21, 2025 -

BMW of Lynnwood responded

Thank you for your kind review! We're so pleased to hear that Mark provided a warm welcome and efficient service. From all of us at BMW of Lynnwood, we look forward to serving you again. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

October 16, 2025

- Dealership place is very clean, spacious and well lighted. Service section is huge and modern. Location is easy to access with signage to allow customers to get in and out. More

by Probinsiyano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Oct 17, 2025 -

BMW of Lynnwood responded

Thank you for sharing your detailed feedback about our dealership and for choosing BMW of Lynnwood. We hope to welcome you back soon!

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