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BMW of Macon

Macon, GA

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830 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at BMW of Macon. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle. We provide you with many standout new BMW models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and BMW lease options, and work with you the entire time to find the best plan possible. But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and BMW parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for. Throughout it all, you can count on BMW of Macon to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 4785 Riverside Macon, Georgia, and a short drive away from Milledgeville, Forsyth, Warner Robins and Perry GA, and look forward to seeing you!
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4785 Riverside Dr

Macon, GA

31210

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Showing 830 reviews

September 10, 2019

Great Service Time After Time! My recent service at BMW was as amazing as all of the other times! I always get great service and am treated with the utmost respect. More

by LGDG81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rawlins
September 10, 2019

Excellent Great customer service! The service advisor updated me periodically on my car. It was awesome to hear and really appreciated it. I will be taking my M More

by ROBBLAIR00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rawlins, Kayla Monroe, sheila meadows
Oct 03, 2019 -

BMW of Macon responded

Thank you for your review. We appreciate your business.

September 10, 2019

Services was great I have only been able to get a loaner car but once or twice in 3 years while my car was been serviced Not happy More

by ALICIADANIELS41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sheila meadows
Oct 03, 2019 -

BMW of Macon responded

I am sorry to hear your not happy. When setting apts we try very hard to help people with transportation needs while their car is in for service. We do have a limited number of loaners and if you let us know you need one we try very hard to accommodate your request. We also offer a shuttle service in the area as well.

September 09, 2019

Quick service, loaner available, and good communications . Having the work performed at no cost is an added bonus of BMW ownership! Happy as usual and would recommend. More

by mrcltill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sheila meadows
Oct 03, 2019 -

BMW of Macon responded

Thank you for your review.

September 08, 2019

brakes replaced Excellent service from the shuttle to the actual work on the X5. I was in Macon because I had to evacuate from Savannah for the Hurricane, and our br More

by MICHAEL.IM.PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Black, Lindsay Segars
September 07, 2019

Excellent Service Department The Service Department kept us informed about cost of repairs. They updated us about how long the service would take. I always feel the car is good More

by KROBERTS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hill, Shelley Black, Lindsay Segars
September 06, 2019

Shelly Black and her Team Shelly Black and her team treated us with the utmost courtesy and professionalism! All of the work performed on our car was explained and then perfor More

by DPBERNTHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Black, Lindsay Segars
Oct 04, 2019 -

BMW of Macon responded

We strive everyday to have our customers be completely satisfied. We are here for you when it comes to your BMW.

September 05, 2019

Fast/ Professional I have had my oil changed here many times under warranty. Two times without, there was a 100.00 difference in price from one to the other, Unless some More

by GREGORYJDURHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sheila meadows
Oct 03, 2019 -

BMW of Macon responded

I am sorry you had difficulty getting a hold of your advisor. I does look by your history someone didn't bill the first service out correctly, When we make a mistake we typically just deal with it on our end. Depending on what service you needed it can vary a bit. We do like to give you an estimate up front. If your not offered one, please ask. One should be provided though. Sheila was your advisor and normally does a great job with informing customers as to what they need and the cost involved. Again, sorry if we were not as clear as we should of been.

September 05, 2019

The BEST Customer Service I bought my First BMW and what a Pleasant experience....Tyler was knowledgeable, polite and very professional...he took up time with me and explained More

by kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hill, Tyler Hill
September 05, 2019

The staff is great. They treat me like family. The staff in the service department are wonderful. They always make me feel like they appreciate and value my business. Shelly is always helpful and More

by JENNAID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Black, Lindsay Segars
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