
BMW of Macon
Macon, GA

Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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To Purchase a tire. Shelley made sure that I was able to get in and get my tire put on even though the service department was busy. Shelia took great care of me once I go Shelley made sure that I was able to get in and get my tire put on even though the service department was busy. Shelia took great care of me once I got there! I always feel at home and somewhat special at BMW of Macon. More
Great Service! The staff is always friendly and helpful. The service was great and my vehicle was back to me in no time! Can't say enough about this dealership. Th The staff is always friendly and helpful. The service was great and my vehicle was back to me in no time! Can't say enough about this dealership. They always explain things well and keep you up to date. More
No pressure shopping It was a great experience. We were helped right away by Anthony. He showed us everything we had interest in and helped us make our decision. My wife l It was a great experience. We were helped right away by Anthony. He showed us everything we had interest in and helped us make our decision. My wife loves her BMW and I love that she loves it. More
Great Job By The Whole Team Trace done a great job of diagnosing the car, and getting it repaired. Sheila done a great job of keeping me updated on the vehicle along the way. Trace done a great job of diagnosing the car, and getting it repaired. Sheila done a great job of keeping me updated on the vehicle along the way. More
Puncture in tire One of my run flat tires was low and needed checking out. I could not stay when I first went in so Sheila put air in my tire and I returned later the One of my run flat tires was low and needed checking out. I could not stay when I first went in so Sheila put air in my tire and I returned later the same day. When checked out, it was discovered there was a puncture in my tire with a very slow leak. Sheila and Shelley did a great job of keeping me updated on when my car would be ready. The staff is professional while making you feel you are getting personal service. More
Need to provide loaner vehicles The staff was awesome and the service was great! My only issue is they do not provide loaner vehicles and, my service took 3 hours! Luckily I had so The staff was awesome and the service was great! My only issue is they do not provide loaner vehicles and, my service took 3 hours! Luckily I had someone available to follow me to drop off my vehicle. This is my second BMW, when I lived in VA, I used to take my first one to BMW of Alexandria, I was always offered a loaner when I took it in for service. I feel that if you pay 50K for a vehicle, at least the dealer can do is offer you a loaner vehicle, especially when the service requires 3 hours! More
Oil change, tire service Everyone in the service center was very friendly and courteous and kept me up to date with the progress and diagnostics of my vehicle. Whey they saw t Everyone in the service center was very friendly and courteous and kept me up to date with the progress and diagnostics of my vehicle. Whey they saw that it was going to take longer than expected, they offered me a loaner vehicle, which was very helpful to me. More
Great Service Omar has been incredible to work with over the last 8 years or so. Very responsive and professional. Highly recommend using him for your next BMW. Omar has been incredible to work with over the last 8 years or so. Very responsive and professional. Highly recommend using him for your next BMW. More
Service Sales was great. We dealt with Mercedes and she was awesome! Highly recommend her. We had an issue with the rim on the car and she had everything hand Sales was great. We dealt with Mercedes and she was awesome! Highly recommend her. We had an issue with the rim on the car and she had everything handled. The morning that I came in to get the rim fixed, I could tell no one wanted me there. No one looked me in the eye or even spoke to me until I spoke to them. Mercedes was off this day. I felt like I wasn't their priority... and they were just worried about the person who was going to be purchasing the next car. Very unprofessional experience. My family and I have bought many NEW BMW cars from them and have always had a better experience. Again, Mercedes was wonderful and we appreciate her help. More
Great! The advisor was very nice and friendly. She answered all of my questions. I would bring my car here again. The service was very good. The advisor was very nice and friendly. She answered all of my questions. I would bring my car here again. The service was very good. More