BMW of Macon

Buying a new Car The sales team was awesome. They completely answered all of my questions and were very responsive. There was also a problem with the window tint on my The sales team was awesome. They completely answered all of my questions and were very responsive. There was also a problem with the window tint on my car and the dealer came to pick up and return the car to Savannah, GA. Would definitely recommend them. Their customer service is amazing!! More

Service dept Very efficient handling of service needs . Everything completed in a timely manner. Answered all my service questions. Gave me a loaner vehicle to use Very efficient handling of service needs . Everything completed in a timely manner. Answered all my service questions. Gave me a loaner vehicle to use( a nice BMW). Cleaned & washed my car. Great job! More

Always a super experience Friendly staff, go above and beyond to cater to your needs Loaner vehicle was super nice Very clean waiting area with strong WiFi connects and hub t Friendly staff, go above and beyond to cater to your needs Loaner vehicle was super nice Very clean waiting area with strong WiFi connects and hub to charge devices More

Friendly and very customer service oriented. I have been with BMW of Macon for 5 years and won’t even think of going anywhere else. Top notch service! Great communication with updates. I have been with BMW of Macon for 5 years and won’t even think of going anywhere else. Top notch service! Great communication with updates. More

Professional al, Courteous and Very Patient with me! BMW of Macon has done all my service work in the past. I like dealing with Shelia Meadows because she is professional and patient with me. She is a Ke BMW of Macon has done all my service work in the past. I like dealing with Shelia Meadows because she is professional and patient with me. She is a Keeper!! More

All my question were answered. Service reps and other personnel all seem to care about giving customers the best service. All my questions were answered to my satisfaction. Smiles Service reps and other personnel all seem to care about giving customers the best service. All my questions were answered to my satisfaction. Smiles and friendliness were bonuses. More

Steven Shelly black wad very professional and helpful she kept me informed about the status throughout the day and informed me about recommended things I had Shelly black wad very professional and helpful she kept me informed about the status throughout the day and informed me about recommended things I had youI address in the future More

Happy with purchase Customer service was great. Buying process was far too long but my overall experience was positive. Thanks to a dedicated and professional sales adv Customer service was great. Buying process was far too long but my overall experience was positive. Thanks to a dedicated and professional sales advisor, Mr. Tony Thrash. More

run flat tire issue Had our first run flat tire issue on our 2019 430 ic--No jack, no wrench, no spare tire and 100 miles from BMW of Macon--A flat tire and it would n Had our first run flat tire issue on our 2019 430 ic--No jack, no wrench, no spare tire and 100 miles from BMW of Macon--A flat tire and it would not hold air--Called Shelley Black in BMW Macon service and she worked me in for a repair (new tire) --Have admired and much appreciated Shelley's skills for about 20 years and thru 4 or 5 BMW different models---Shelley is the glue of the service department and the magnet that brings back customers for the GREAT after purchase care More

Great customer service I had an appointment last week for service on my BMW X5. I live 150 miles from the dealership and had let them know I planned to wait while my servic I had an appointment last week for service on my BMW X5. I live 150 miles from the dealership and had let them know I planned to wait while my service was done. I appreciate the prompt attention to my car and getting it back to me with minimum wait time. More