BMW of Macon

Very Efficient The service I received was exceptional and went very smoothly. Sheila is a very good at her job and helping out when needed. She answered all the ques The service I received was exceptional and went very smoothly. Sheila is a very good at her job and helping out when needed. She answered all the question I had and made the process as quick and smooth as possible. More

Very disappointed I am very disappointed with my experience at bmw of Macon. I had scheduled to have the recalls on my bmw fixed and from the first time I called them t I am very disappointed with my experience at bmw of Macon. I had scheduled to have the recalls on my bmw fixed and from the first time I called them they made me feel like I was an inconvenience to them. We got a date scheduled and they provided a great car for me to drive. When they brought my car back to me the gas light was on. Now, what frustrates me about this is the fact that I had to sign paperwork saying that if the car they gave to me to drive didn’t have as much gas in it when it was returned then I had to pay them all these fees for gas, yet they brought my car back on empty, when they picked it up it had a quarter of a tank of gas. The other thing that I am frustrated about is, where they took the airbags out for the recall there is now a giant gap between the dash and console on the passenger side. You can also see under the dash. They just did an overall terrible job. I am very disappointed. More

Great experience I had a great experience with BMW of Macon and with Omar Saleh. Omar has been very responsive and very helpful throughout the entire buying experience I had a great experience with BMW of Macon and with Omar Saleh. Omar has been very responsive and very helpful throughout the entire buying experience. I would definitely recommend BMW of Macon! More

Great Sheila had great communication skills and was very helpful explaining the costs and the services being performed. I highly recommend her! Always a ver Sheila had great communication skills and was very helpful explaining the costs and the services being performed. I highly recommend her! Always a very welcoming place. More

Very efficient I love the valet service since I live about 55 miles from the dealership!! You can’t say enough about the quality of a BMW in general, and the service I love the valet service since I live about 55 miles from the dealership!! You can’t say enough about the quality of a BMW in general, and the service center lives up to that ideal. More

All but the wait The ladies who check me in and out were lovely and very personable. The only problem that I had was the amount of time I had to wait on my car. I had The ladies who check me in and out were lovely and very personable. The only problem that I had was the amount of time I had to wait on my car. I had an oil change, engine filter, and wiper blades. I was there for over 2 almost 3 hours. I feel like this was an excessive amount of time to have to wait. More

Great car buying experience! Bought my New X2 At Macon BMW and had excellent service given by Mercedes my Sales professional. She worked my deal to make it happen and I drove home Bought my New X2 At Macon BMW and had excellent service given by Mercedes my Sales professional. She worked my deal to make it happen and I drove home that same day in my new car. Very happy with the purchase!! And outstanding service from the staff! More

Great service Totally enjoyed the buying experience Mr lonnie was excellent and supporting staff was as well really loving my BMW Lonnie went above and beyond what Totally enjoyed the buying experience Mr lonnie was excellent and supporting staff was as well really loving my BMW Lonnie went above and beyond what was expected. More

great experience I was called before my car was picked up and left a loaner, vehicle was returned when service was completed on my vehicle. I was called before my car was picked up and left a loaner, vehicle was returned when service was completed on my vehicle. More

BMW Service Experience It always takes 2-4 weeks or longer to get an appointment to take my vehicles in for service since I need a loaner vehicle and they do not seem to hav It always takes 2-4 weeks or longer to get an appointment to take my vehicles in for service since I need a loaner vehicle and they do not seem to have one available. I will most likely not buy another BMW when I trade this one in as a result of this. Employees are always friendly but getting my vehicle in for service is beyond exasperating. More